Karen Candelaria
Loews Hotels
Kissimmee,FL
2
Languages
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Work History
Housekiping Supervisor and Manager
- Supervised daily operations to ensure exceptional guest service and satisfaction.
- Trained and mentored team members on hospitality standards and procedures.
- Implemented process improvements to enhance operational efficiency and workflow.
- Coordinated staff schedules to optimize coverage during peak periods.
- Resolved guest complaints effectively, maintaining high service quality standards.
- Conducted performance evaluations to assess staff development and training needs.
- Collaborated with management to develop strategic initiatives for service enhancement.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Medical Assistant
- Assisted in patient intake and documentation processes to ensure accurate medical records.
- Supported physicians during examinations and procedures, maintaining a sterile environment.
- Managed appointment scheduling and follow-up calls to enhance patient satisfaction.
- Educated patients on medication usage and post-treatment care instructions effectively.
- Coordinated with healthcare team to streamline communication and improve workflow efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
Master of Science - Human Resources Development
Bachelor of Science - Alieth Health Management
Skills
Training and mentoring
Goal oriented
Staff management
Customer service
Attention to detail
Decision-making
Staff development
Staff discipline
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Housekiping Supervisor and Manager
Loews Hotels
2014 - 2024Read More
Medical Assistant
Dr Rivera
2021 - 2022Read More
NUC University
Master of Science from Human Resources Development
Read More
NUC University
Bachelor of Science from Alieth Health Management
Read More