Karen Castillo
Humble
Summary
Motivated Teacher dedicated to children's educational needs and development. Well-versed in presenting comprehensive lesson plans and assessing and recording student progress. Focused and diligent professional with in-depth knowledge of teaching best practices and strong moral values.
Overview
11
11
years of professional experience
Work History
Teacher
Baby steps Learning Center
Humble
10.2025 - 12.2025
- Developed engaging lesson plans for diverse age groups and learning styles.
- Supervised children's activities to ensure safety and promote positive interactions.
- Implemented behavior management strategies to encourage social skills and cooperation.
- Collaborated with parents to discuss child progress and address concerns effectively.
- Organized daily schedules to balance structured activities with free play opportunities.
- Trained and mentored new staff on classroom management techniques and curriculum delivery.
- Maintained a clean, organized, and welcoming learning environment for children.
Billing Assistant
Health Quest Infusion & Specialty
Houston
10.2024 - 03.2025
- Processed patient billing information accurately and efficiently.
- Managed insurance claims submissions and follow-ups for timely reimbursements.
- Coordinated with healthcare providers to resolve billing discrepancies.
- Maintained detailed records of patient accounts and transactions.
- Collaborated with team members to streamline billing procedures.
- Ensured compliance with healthcare regulations in all billing activities.
- Managed customer accounts and updated records as needed.
Mobile Expert
T-mobile
Houston
02.2015 - 07.2023
- Engaged customers to identify mobile service needs and preferences.
- Demonstrated mobile devices and accessories to enhance customer experience.
- Educated customers on plans, features, and promotions effectively.
- Collaborated with team members to maintain store appearance and inventory levels.
- Processed customer transactions accurately and efficiently at point of sale.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Trained new staff on product knowledge and customer service techniques.
Education
Associate in Applied Science -
Lone Star College
Cypress, TX01.2020
Diploma -
Spring Woods High School
Houston, Ty05.2011
Skills
- Team collaboration
- Lesson planning
- Behavior management
- Parent collaboration
- Activity organization
- Healthcare compliance
- CPR certified
- Customer relationship management
- Record keeping
- Social-emotional learning training
- Interactive teaching and learning
- FLUENT IN Spanish
Timeline
Teacher
Baby steps Learning Center
10.2025 - 12.2025
Billing Assistant
Health Quest Infusion & Specialty
10.2024 - 03.2025
Mobile Expert
T-mobile
02.2015 - 07.2023
Associate in Applied Science -
Lone Star College
Diploma -
Spring Woods High School