Karen Chau
Clemmons,NC
Summary
Proven professional with a strong work ethic and exceptional time management skills, honed across roles at Target Corporation and other notable companies. Excelled in fostering client satisfaction and enhancing team efficiency, leveraging data entry proficiency and a friendly demeanor. Achieved significant improvements in workflow and customer loyalty through proactive problem-solving and effective relationship management.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
5
5
years of professional experience
Work History
Starbucks Barista
Target Corporation
10.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Tax Preparer Assistant
Lees Tax & Accounting
02.2021
- Enhanced client satisfaction by providing accurate and timely tax preparation assistance.
- Assisted senior tax preparers in completing complex returns, ensuring compliance with all regulations.
- Supported clients in gathering relevant financial information, enabling accurate tax return filings.
- Improved overall office efficiency by maintaining digital client records and updating tax software regularly.
- Maintained a high level of confidentiality when handling sensitive financial information for clients.
- Organized files both electronically and physically for ease of access and retrieval improving overall workflow.
Server
Buffalo Wild Wings
10.2019 - 01.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Associate of Science - Environmental Biology
Forsyth Technical Community College
06-2026
Skills
- Time management
- Deadline oriented
- Strong work ethic
- Friendly and outgoing
- Data entry proficiency
- Conversant in Vietnamese
- Positive and professional
- Memory retention
- Cash handling
- Organization skills
- Relationship management
Timeline
Starbucks Barista
Target Corporation
10.2021 - Current
Tax Preparer Assistant
Lees Tax & Accounting
02.2021
Server
Buffalo Wild Wings
10.2019 - 01.2021
Associate of Science - Environmental Biology
Forsyth Technical Community College
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