Karen Chavez Gatica

Houston

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

years of professional experience

2023

years of post-secondary education

Work History

Military

United States Marine Corps

Jacksonville

12.2023 - 12.2025

Completed day-to-day duties accurately and efficiently.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Worked with cross-functional teams to achieve goals.
Maintained updated knowledge through continuing education and advanced training.
Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Utilized various software and tools to streamline processes and optimize performance.

Front of House Employee

Little Caesars Pizza

Douglasville

09.2022 - 11.2023

Managed reservations and coordinated seating arrangements for guests.
Assisted with menu explanations and answered customer inquiries effectively.
Handled customer complaints professionally and resolved issues promptly.
Greeted customers and provided friendly customer service.
Resolved any customer complaints or issues promptly with professionalism.
Performed opening and closing duties such as counting money, organizing supplies.
Cross-trained in other areas such as making pizzas and working the oven to get the food out in a timely manner.
Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.

Back of House Team Member

Tropical Smoothie Cafe

Atlanta

03.2021 - 08.2022

Prepared fruits and vegetables for smoothie and food preparation.
Operated blenders and kitchen equipment efficiently and safely.
Maintained cleanliness and organization of the kitchen area.
Communicated effectively with front-of-house staff regarding customer orders.
Maintained communication between front-of-house staff members and back-of-house team members throughout service periods.
Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
Performed additional duties as requested by management team members.

Education

North Atlanta High School

Atlanta, GA

Skills

Customer service
Food safety
Team collaboration
Technical troubleshooting
Time management
Task prioritization
Effective communication
Innovative problem solving
Workflow organization

Cross-functional teamwork
Flexible and adaptable
Recordkeeping
Microsoft office
First Aid/CPR
Networking
Teamwork and collaboration
Dependable and responsible
Clerical support

Languages

Spanish

Native/ Bilingual

References

References available upon request.

Timeline