Karen Clark
BEAVERTON,OR
Summary
Experienced hospitality professional known for delivering exceptional customer experiences and fostering strong relationships. Proficient in event planning, staff management, and cash handling, ready to enhance operational efficiency and guest satisfaction.
Overview
25
25
years of professional experience
2
2
Certifications
Work History
Bartender & Server
Signature Affair Catering, LLC
Hillsboro, Oregon
10.2021 - Current
- Crafted personalized cocktails and beverages tailored to customer preferences, enhancing their overall experience.
- Ensured cleanliness and organization of bar area during service shifts to promote a welcoming atmosphere.
- Provided exceptional customer service to enhance guest experiences.
- Collaborated with catering staff to ensure seamless event execution.
- Served wine, beer, and cocktails to patrons at the bar, ensuring timely delivery and quality presentation.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Verified identification for age compliance, ensuring responsible alcohol service and guest safety.
- Collaborated with kitchen staff to coordinate food service timing and presentation.
Independent Beauty Consultant
Myself- Mary Kay Cosmetics
Beaverton, OR
06.2001 - Current
- Advised clients on customized skincare routines and optimal product selections to enhance their beauty regimen.
- Demonstrated product application techniques during personalized beauty sessions.
- Managed inventory of beauty products and supplies effectively.
- Coordinated and led beauty workshops to foster client engagement and build community.
- Trained new consultants on sales strategies and product knowledge.
- Built strong relationships with clients to enhance loyalty and trust.
- Leveraged social media platforms to effectively showcase products and drive client interest.
- Finalized purchases and processed payments.
Office Manager/ Executive Assistant
Adelsheim Vineyard
Newberg, Oregon
08.2022 - 02.2026
- Managed daily office operations, improving workflow and efficiency across the organization.
- Developed and maintained filing systems for documents and records.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Coordinated schedules and meetings for staff and management teams.
- Trained new employees on office procedures and systems.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Maintained confidential files and organized important documents securely.
- Streamlined inter-departmental communication, fostering collaboration and information sharing.
- Oversaw office supplies inventory, ensuring timely ordering to maintain operational continuity.
- Monitored incoming emails and responded accordingly in a timely manner.
- Performed data entry tasks into various software programs including MS Excel spreadsheets.
- Provided administrative support in preparing contracts, invoices, purchase orders, and other documentation required for daily business activities.
- Scheduled appointments for executives with external parties such as vendors or suppliers.
- Welcomed visitors at reception, ensuring a friendly first impression.
- Processed payroll for employees using automated payroll systems.
- Reviewed timecards and ensured accuracy of recorded hours.
- Handled employee inquiries regarding payroll discrepancies and adjustments.
- Maintained confidential employee records and payroll information securely.
- Managed direct deposit setups and modifications for employees promptly.
- Calculated overtime wages and vacation accruals according to state laws.
- Responded promptly to requests from Human Resources regarding changes in salary or benefit deductions for existing staff members.
Corporate Client Services Representative
Adelsheim Vineyard
Newberg, Oregon
10.2021 - 08.2022
- Cultivated relationships with corporate clients to improve service delivery and responsiveness.
- Coordinated product orders and ensured timely fulfillment for clients.
- Coordinated client events and tastings at vineyard to strengthen client engagement and satisfaction.
- Maintained accurate records of client interactions and transactions.
- Tracked all interactions with customers in CRM system for future reference purposes.
- Updated system with order specifics and customer details, preferences, and billing information.
- Executed follow-ups with customers via calls and emails to address issues and ensure ongoing satisfaction.
Lead Wine Educator
Archer Vineyard
Newberg, Oregon
06.2019 - 09.2021
- Facilitated wine tastings, improving guest knowledge and engagement.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Ticketed, arranged, and displayed merchandise to drive sales.
- Refined the POS system to work efficiently.
- Computed purchases and received and processed cash or credit payment.
- Managed employee hours and vacation requests.
- Managed inventory levels and placed orders to ensure stock availability.
Wine Educator
Parrett Mountain Cellars
Sherwood, Oregon
08.2017 - 05.2019
- Conducted wine tastings to deepen guest appreciation and knowledge of wines.
- Collaborated with winemakers to develop engaging tasting notes that enriched guest experiences.
- Computed purchases and received and processed cash or credit payments.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Associate of Applied Science -
PRAXIS
Oregon11-2004
Skills
- Cocktail mixing and wine pairing
- Customer service and hospitality
- Point of sale systems
- Inventory management and cash handling
- Event coordination and planning
- Guest needs assessment
- Staff management and training
- Multitasking skills
Certification
OLCC permit
Timeline
Office Manager/ Executive Assistant
Adelsheim Vineyard
08.2022 - 02.2026
Bartender & Server
Signature Affair Catering, LLC
10.2021 - Current
Corporate Client Services Representative
Adelsheim Vineyard
10.2021 - 08.2022
Lead Wine Educator
Archer Vineyard
06.2019 - 09.2021
Wine Educator
Parrett Mountain Cellars
08.2017 - 05.2019
Independent Beauty Consultant
Myself- Mary Kay Cosmetics
06.2001 - Current
Associate of Applied Science -
PRAXIS