Karen Correa
Winthrop,MA
Summary
Selfless Assistance Activity Director with strong talents in planning and executing daily activities and encouraging resident participation. Adept at managing a monthly calendar, personalizing activities, coordinating volunteers, and handling activity budgets. Outstanding people skills and react calmly to emergencies.
Overview
10
10
years of professional experience
Work History
Activity Director
Sancta Maria Nursing Facility
Cambridge, MA
07.2023 - Current
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Ensured compliance with state regulations and facility policies by maintaining accurate documentation of activity programs.
- Developed monthly life enrichment calendar and published electronically and in print.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Developed and lead intergenerational activities to encourage mental agility of patients.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
- Enhanced resident engagement by planning and executing diverse recreational activities tailored to individual interests and abilities.
- Supervised volunteer staff in the planning and implementation of various activities, ensuring a high level of service was consistently provided for all residents.
- Performed assessments on activity programs to determine what specific activities were suitable.
- Integrated cognitive stimulation techniques into daily programming for improved mental health outcomes among participants suffering from dementia or related conditions.
- Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
- Coordinated special events such as holiday celebrations or themed parties to enhance overall quality of life within the community setting.
- Stretched minimum annual budget of $Amount to cover planned activities through creative use of resources.
- Supervised Activities Assistant and conducted performance evaluations.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Completed resident evaluations for discharge to provide reports on mobility limitations to smooth care transition and promote continued resident activity.
- Provided education and training for residents and staff to promote learning new skills and acquiring new knowledge in supportive environments.
- Provided safe transportation to facilitate residents attending activities and events outside of facility.
- Increased physical fitness levels among residents by designing exercise programs tailored to individual abilities and preferences.
- Managed budgets effectively to ensure adequate resources were allocated for all planned activities and events.
Assistant Director of Activities
Sancta Maria Nursing Facility
Cambridge, MA
11.2022 - 07.2023
- Developed monthly life enrichment calendar and published electronically and in print.
- Restored customer loyalty by resolving complaints with workers, activities or services rendered.
- Designed wide variety of activities to stimulate interest, involvement, and engagement of patients.
- Provided education and training for residents and staff to promote learning new skills and acquiring new knowledge in supportive environments.
- Assisted with safety and emergency planning to secure patient safety while at facility and prevent injury.
- Supervised Activities Assistant and conducted performance evaluations.
- Maintained activity records and reports to evaluate program success and identify areas for improvement.
- Planned resident outings and special events to mark holidays and celebrate special occasions.
- Worked with nursing team to identify and document changes in patient mental acuity and physical abilities.
Laundry Worker
Sancta Maria Nursing Facility
Cambridge, MA
05.2022 - 11.2022
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Used hand-held machines to sterilize, spot clean and dry items.
- Used machine and hand marker to tag articles with proper coding for laundry and dry cleaning.
- Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.
- Examined dried clothes to identify stains, tears and issues.
- Used irons and iron boards to press clothing, folding and organizing garments.
Assistant
V.V. Spa
Boston, MA
03.2021 - 05.2022
- Created and updated records and files to maintain document compliance.
- Scheduled appointments and conducted follow-up calls to clients.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
Sales Associate
Hf Management Group (Metro By T-Mobile)
Boston, MA
03.2020 - 02.2021
- Prepared merchandise for the sales floor by pricing or tagging.
- Stayed current on company offerings and industry trends.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
CHOICE (Metro By T-Mobile)
Boston, MA
04.2017 - 12.2019
- Prepared merchandise for the sales floor by pricing or tagging.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Stayed current on company offerings and industry trends.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Accurately processed POS transactions, returning coins, currency, payment cards, and receipts to customers.
Housekeeper
Inn Boston Reservations
Boston, MA
04.2015 - 04.2017
- Handled requests for extra linens, toiletries and other supplies.
- Changed bed linens and collected soiled linens for cleaning.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Verified cleanliness and organization of storage areas and carts.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Education
Technic - Secretarial And Administrative Management
CESDE
Colombia12.2007
High School Diploma -
Institucion Educativa San Luis Gonzaga
Colombia12.2005
Skills
- Transporting Residents
- Assessing Residents
- Dietary Restrictions
- Employee Evaluation
- Resident Engagement
- Advertising Activities
- Recreational Therapy
- Safety Requirements
- Monthly Event Calendars
- Cash Register Operations
- Group Activity Leading
- Activity Supervision
- Managing Program Activities
- Supporting Daily Living Needs
- Accident Response
- Customer Experience
- Store Merchandising
- Small Group Leadership
- Customer Inquiries
- Client Requirements
- Emotional Support
Languages
English
Timeline
Activity Director
Sancta Maria Nursing Facility
07.2023 - Current
Assistant Director of Activities
Sancta Maria Nursing Facility
11.2022 - 07.2023
Laundry Worker
Sancta Maria Nursing Facility
05.2022 - 11.2022
Assistant
V.V. Spa
03.2021 - 05.2022
Sales Associate
Hf Management Group (Metro By T-Mobile)
03.2020 - 02.2021
Sales Associate
CHOICE (Metro By T-Mobile)
04.2017 - 12.2019
Housekeeper
Inn Boston Reservations
04.2015 - 04.2017
Technic - Secretarial And Administrative Management
CESDE
High School Diploma -
Institucion Educativa San Luis Gonzaga