Summary
Work History
Education
Skills
Languages
Timeline
Generic

Karen Cortez

Queens,NY

Summary

Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Resourceful and experienced worker offering expertise in customer service, and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Work History

Secretary

The White Iceberg Corp
05.2024 - 09.2024
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.

Education

BBA - International Marketing

CUNY Bernard M. Baruch
Manhattan
06.2027

High School Diploma -

Benjamin N Cardozo High School
Bayside
06.2023

Skills

  • Customer Service
  • Verbal and written communication
  • Office Administration
  • Organization
  • Keyboarding skills
  • File Management
  • Document Preparation
  • Database Administration

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Secretary

The White Iceberg Corp
05.2024 - 09.2024

BBA - International Marketing

CUNY Bernard M. Baruch

High School Diploma -

Benjamin N Cardozo High School
Karen Cortez