Karen Cote
The Woodlands,TX
Summary
Results-oriented and seasoned Program Manager with 15 years of hands-on experience in steering functional operations and projects within the realm of Social Services. Demonstrated ability to align initiatives with organizational objectives, emphasizing attention to detail and efficiency. Adept at developing and implementing comprehensive strategies to meet the needs of individuals,children and families, ensuring regulatory compliance and fostering positive community relationships. Possesses strong leadership, organizational, and communication skills crucial for driving program success and addressing diverse needs.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Early Head Start Program Manager
Thames Valley Council of Community Action
04.2023 - Current
- Develop, implement, and ensure compliance with Head Start Performance Standards
- Oversees the direct delivery of all Early Head Start services to families which includes; working collaboratively with the content managers for health, nutrition, education, outcomes and data, family and community engagement, family services, disabilities and behavioral health
- Providing support to Early Head Start Home Visitors by hiring, training, supervising and planning for comprehensive Early Head Start services
- Understanding and navigating the behavioral health system
- Collecting intake and on-going client behavior data
- Develop individual treatment plans for clients
- Work closely with The Department of Children and Family (DCF) to help with investigations for child abuse and neglect
- Refer families to services, in-home providers and evaluations that help ensure the safety of children.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
Early Head Start Home Visitor
Thames Valley Council for Community Action
07.2017 - 04.2023
- Provided direct delivery of all Early Head Start services to families through weekly home visits, parent engagement, parent meetings, and other program events
- Used specific social work procedures, personnel policies, program guidelines and legal report requirements
- Used interviewing techniques required to assess families needs, elicit information and establish community referral sources
- Provide basic counseling services to a limited number of clients enrolled in the program
- Provide families with the tools they need to keep their children safe and help them navigate their supports and community providers
- Conduct regular home visits to provide education, support, and resources to woman who are pregnant, and families with children under the age of 3 years old.
- Collaborated with interdisciplinary teams to ensure well-rounded support for each family''s unique needs.
- Ensured compliance with federal, state, and local regulations governing Early Head Start programs during all aspects of service delivery.
Family Case Manager
Covenant Shelter of New London
08.2010 - 01.2015
- Responsible for daily case management of the families residing at the shelter
- Formed relationships with area resources, domestic violence shelters, and landlords to secure stable housing options
- Prepare initial treatment plans, drug testing, psychosocial evaluations, case histories, and other case records
- Refer clients, and family members for community or social services, medical or psychological services or housing, financial and employment assistance
- Helping with all financial responsibilities; including monthly income and expense invoices, grant writing, record keeping, quarterly and annual reports for the Department of Social Services, and United Way
- Created and organized a weekly parent support group for those living at the shelter
- Created and managed an after school program in the shelter for academic support for children and teenagers residing at the shelter.
- Assisted families in navigating complex legal processes related to custody disputes or domestic violence situations.
- Strengthened parent-child relationships through facilitating supervised visitations and coaching on effective communication skills.
Education
Bachelor's - Human Services
Kaplan University
Davenport, IA01.2015
Skills
- CPR/First Aid
- Family Advocate
- Communication: Clear and effective
- Conflict resolution
- Grant Writing
- Adaptability and Flexibility
- Problem-Solving
- Detail Oriented
- Strategic Planning
Certification
Certified Community Health Worker - State Department of Public Health
Completed my certification as a Community Health Worker (CHW) in the State of Connecticut. This certification focused on public health strategies, health promotion, and community development. Lessons included statistics, environmental dangers in communities, and social determinants of health. Engaged in hands-on learning experiences through local health departments and community organizations, gaining practical skills in program planning, implementation, and evaluation.
Timeline
Early Head Start Program Manager
Thames Valley Council of Community Action
04.2023 - Current
Early Head Start Home Visitor
Thames Valley Council for Community Action
07.2017 - 04.2023
Family Case Manager
Covenant Shelter of New London
08.2010 - 01.2015
Bachelor's - Human Services
Kaplan University
Certified Community Health Worker - State Department of Public Health
Completed my certification as a Community Health Worker (CHW) in the State of Connecticut. This certification focused on public health strategies, health promotion, and community development. Lessons included statistics, environmental dangers in communities, and social determinants of health. Engaged in hands-on learning experiences through local health departments and community organizations, gaining practical skills in program planning, implementation, and evaluation.
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