Karen Covarrubias
Houston,TX
Summary
People-oriented Shift Leader successful at executing new initiatives. Committed to creating workplace culture consistent with organization's mission and values. Continuously evaluates operations for safety concerns and implements strategies to reach targets.
Overview
5
5
years of professional experience
Work History
Shift Leader, Food and Safety Quality Lead
Chick-fil-A
Houston, TX
10.2019 - Current
- Resolved customer complaints promptly and professionally.
- Assisted in training new employees on shift operations.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Certified Nursing Assistant
Memorial Hermann Southwest Hospital
Houston, TX
12.2020 - 02.2021
- Cleaned and sanitized patient rooms according to established protocols.
- Answered call lights promptly and responded to patient needs accordingly.
- Performed housekeeping duties such as changing linens and cleaning bathrooms when necessary.
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
Education
High School Diploma -
Southwest High School
6400 Westpark, Suite 200 Houston, TX 7705705-2016
Some College (No Degree) - Geological And Earth Sciences
Houston Community College
Houston, TXSome College (No Degree) - Certified Nursing Assistant
Houston Community College
Houston, TXSkills
- Customer Service Management
- Operations Support
- Inventory Counts
- Goal Setting and Tracking
- Training Assistance
- Operations Management
- Decision-making capabilities
- Quality Inspections
- Safety processes and procedures
- Experience in leadership
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Certified Nursing Assistant
Memorial Hermann Southwest Hospital
12.2020 - 02.2021
Shift Leader, Food and Safety Quality Lead
Chick-fil-A
10.2019 - Current
High School Diploma -
Southwest High School
Some College (No Degree) - Geological And Earth Sciences
Houston Community College
Some College (No Degree) - Certified Nursing Assistant
Houston Community College
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