Karen Cox
Byron,GA
Summary
Motivated Sale Representative with solid foundation in sales, adept at building strong client relationships and driving revenue growth. Proven track record of meeting sales targets and contributing to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Sales Representative
Beverage South
Macon, GA
09.2023 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Informed customers of promotions to increase sales productivity and volume.
Waitstaff/ Server
Props Steak and Seafood
Warner Robins, GA
07.2019 - Current
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Trained new employees on restaurant procedures and plating techniques.
- Provided exceptional service to high volume of daily customers.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Operated POS terminals to input orders, split bills and calculate totals.
Manager
The Swanson
Perry, GA
10.2017 - 03.2019
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Recruited and hired qualified candidates to fill open positions.
- Exercised good judgment and decision-making in escalating concerns and resolving issues.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Bartender/ Waistress
Buffalo Wild Wings
Warner Robins, GA
03.2014 - 08.2016
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
- Upsold customers from shelf to premium brands to help boost sales.
Education
Diploma - Cosmetology
Middle Georgia Technical College
Warner Robins, GA06.2011
Skills
- Calm and Professional Under Pressure
- Creative Problem Solving
- Multitasking and Prioritization
- Account management
- Client engagement
References
Riley Harris
Assistant General Manager at Props Steak and Seafood
478-273-7534
rileywilliams0713@gmail.com
Emily Oringderff
Assistant General Manager at Buffalo Wild Wings
478-442-3418
emilyoringderff@gmail.com
Chef Kory Mack
Executive Chef at Props Steak and Seafood
478-722-4269
Timeline
Sales Representative
Beverage South
09.2023 - Current
Waitstaff/ Server
Props Steak and Seafood
07.2019 - Current
Manager
The Swanson
10.2017 - 03.2019
Bartender/ Waistress
Buffalo Wild Wings
03.2014 - 08.2016
Diploma - Cosmetology
Middle Georgia Technical College