Summary
Overview
Work History
Education
Skills
Languages
Timeline

Karen Cruz

Owner
Splendora,TX

Summary

Detail-oriented professional with housekeeping and management experience. Proven ability to maintain cleanliness, optimize workflows, and provide exceptional customer service in fast-paced environments.

Dynamic bakery manager with over five years of experience in staff training and operational management. Expertise in implementing efficient cleaning practices and maintaining high standards of hygiene, contributing to a safe and welcoming environment for both staff and customers.

2
Languages
7
years of professional experience

Work History

Housekeeper

1 Year 7 Months
Owner | Texas | 01.2025 - Current
  • Maintained cleanliness and organization in living spaces, ensuring a welcoming environment.
  • Performed deep cleaning tasks, including carpet care, window washing, and upholstery maintenance.
  • Managed laundry services, including washing, folding, and ironing garments to client specifications.
  • Implemented efficient cleaning schedules to optimize time management and resource allocation.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.

Bakery Manager

5 Years 6 Months
The Union Kitchen | 23918 US-59, Kingwood, TX 77339 | 04.2019 - 10.2024
  • Trained and supervised bakery staff on production techniques and safety protocols.
  • Managed daily operations, ensuring efficient workflow and adherence to quality standards.
  • Maintained cleanliness and organization of work areas, promoting a safe environment for staff.
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Conducted employee training sessions on proper baking techniques, equipment usage, sanitation practices, and safety protocols.
  • Baked consistent quality items by accurately mixing, dividing, shaping, and proofing.

Education

Bachelor of Arts

Intituto Union Y Esfuerzo | Honduras | 06-2003

Skills

Teamwork
Housekeeping
Customer service
Bathroom cleaning

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Housekeeper
Owner
01.2025 - Current
Bakery Manager
The Union Kitchen
04.2019 - 10.2024
Intituto Union Y Esfuerzo
Bachelor of Arts
Karen Cruz