Karen Cruz Aquino
Tulsa,OK
Summary
Dedicated professional with strong bilingual skills in customer service and team collaboration. Proven ability to enhance client relationships and streamline salon operations for optimal efficiency. Dynamic barber known for strong customer service and bilingual support. Experienced in client consultations and cash register operations, dedicated to fostering a welcoming environment and enhancing client loyalty.
Overview
2024
2024
years of professional experience
Work History
Professional Barber
Sales Assosciate
tulsa, OK
03.2020 - 06.2023
- Assisted in managing inventory and ordering supplies as needed.
- Built strong relationships with clients through excellent customer service.
- Collaborated with team members to ensure smooth salon operations.
- Operated cash registers according to company policies while ensuring accuracy in transactions and record keeping processes .
- Responded to customer inquiries by phone, email, and in person.
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Delivered mail and packages to residential and business addresses efficiently.
- Provided customer service support to existing clients.
- Followed company policies regarding customer service standards.
- Assisted customers in English and Spanish with inquiries and product information.
- Responded to customer inquiries in both English and Spanish languages, providing accurate information about products and services.
Billing Assistant
Bilingual
Education
GED -
Northwest Louisiana Technical College
Louisiana09-2019
Skills
- Hair cutting
- Client consultations
- Bilingual support
- Communication skills
- Customer service
- Team collaboration
- Cash register systems
Languages
Spanish
Native/ Bilingual
Timeline
Professional Barber
Sales Assosciate
03.2020 - 06.2023
Billing Assistant
Bilingual
GED -
Northwest Louisiana Technical College