Karen Culp
Phoenix,AZ
Summary
Former business owner experienced in operations management and business development practices, with the ability to perform most front-office job positions. Demonstrated success in growth and innovation, focusing on patient care and customer service to provide the best dental experience for children. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Enthusiastic Fitness Instructor skilled in guiding clients through structured fitness programs and promoting accountability through small group classes. Passionate about health and wellness and driven to help clients cultivate sustainable habits for lifetime wellness.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Group Fitness Instructor
YMCA Ahwatukee
Ahwatukee, AZ
01.2006 - Current
- Cultivate a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Lead weekly classes for individuals with consistent participation and positive feedback.
- Demonstrate modified routines with regressions and progressions to meet diverse fitness levels.
- Promote overall wellness by incorporating mindfulness practice into selected group sessions, enhancing participant's mental well-being alongside physical fitness achievements.
- Educate members on proper movement techniques and safe equipment use to reduce the risk of injury.
- Manage group fitness classes of up to 30 members.
- Increase member retention by fostering a supportive and motivating exercise environment.
- Participate in staff meetings to discuss progress towards targets, addressing challenges collaboratively for optimal results across all classes offered at the facility.
- Plan and execute group fitness sessions with warm-ups and cool-downs.
- Advocate the importance of proper nutrition and hydration in conjunction with a well-rounded exercise regimen, helping clients achieve lasting results through a comprehensive approach to wellness.
- Receive consistently positive feedback from participants regarding class structure, content, and delivery style.
- Deliver fun and motivating group fitness classes to improve overall health and fitness levels.
- Use music to motivate and energize classes.
- Demonstrate proper form and technique to prevent injury.
- Lead spin classes.
- Led yoga, strength, kickboxing classes, and core classes.
- Stay current on new techniques, exercises, and education.
Owner/Director of Operations
Jungle Roots Children's Dentistry And Orthodontics
Phoenix, AZ
08.1994 - 01.2024
- Established a new pediatric dental practice without prior dental experience
- Managed day-to-day business operations.
- Developed and maintained strong client relationships, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring team members completed all tasks accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired, trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase new patients
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Achieved financial practice growth with strategic planning, cost control measures, and targeted marketing efforts.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business's financial stability.
- Adapted business operations and protocols to adjust for COVID-19 best practices
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Master of Science - Clinical Mental Health Counseling
University of Phoenix
Phoenix, AZ02.2026
Bachelor of Science - Psychology
California Institute of Integral Studies
San Francisco, CA05.2022
Skills
- Engaging personality
- Dependable and Punctual
- Reliable and Responsible
- Cooperative Attitude
- Patient/Client Satisfaction
- Small Business Start-Up and Operations
- Planning and Execution
- Motivated to Learn and Grow
Certification
- Certified Yoga Instructor
- CGFI - Certified Group Fitness Instructor
- CPT - Certified Personal Trainer
- CPR Certified
Timeline
Group Fitness Instructor
YMCA Ahwatukee
01.2006 - Current
Owner/Director of Operations
Jungle Roots Children's Dentistry And Orthodontics
08.1994 - 01.2024
Master of Science - Clinical Mental Health Counseling
University of Phoenix
Bachelor of Science - Psychology
California Institute of Integral Studies