KAREN CUMMINS
Pompano Beach,FL
Summary
Retail sales professional that excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
10
10
years of professional experience
Work History
Retail Sales Representative
Fortunoff Backyard Store
Coconut Creek, Florida
09.2019 - 03.2020
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items and join reward programs.
- Welcomed customers and provided assistance in locating and purchasing products.
- Answered questions about store policies and addressed customer concerns.
- Assisted customers by answering questions and fulfilling requests.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Retail Sales Associate
Bloomingdales, Maximilian
Boca Raton, FL
11.2017 - 04.2019
- Demonstrated superior customer service skills.
- Assist in floor moves, merchandising, visual display.
- Assist in completing price changes, inventory execution and cycle counts.
- Maintain professional relationships with our customers.
Shoe Salesman
Marmi Shoes
Boca Raton, FL
07.2011 - 05.2017
- Professional retail salesperson with emphasis on fashion, customer service and knowledge of product.
- An ability to make the selling experience both exciting and a pleasure for the customer.
- Excellent record of profitable sales.
Sales Associate/Key Holder
Tommy's Island
Boca Raton, FL
12.2010 - 05.2011
- Worked with men and ladies selling sports wear and accessories.
- Checked in new merchandise calling customers for new merchandise while building a customer base for sales.
- Always friendly and helpful.
- Personal recommendations to customers for gifts and showing new merchandise for customer.
- Team member being third key opening and closing the store counting cash and making deposits.
Assistant Manager/Retail/Sales
Scruples
Boca Raton, FL
12.2009 - 08.2010
- Trained employees handled money and made deposits.
- Special merchandise orders.
- Dedicated team player shared product knowledge.
- Professional customer interactions.
- Always friendly and helpful.
Education
High School Diploma -
Moore High School, Oklahoma City Business
Skills
- Exceptional customer service
- Cash register operations
- Opening and closing procedures
- Shipment processing
- Fashion knowledge
- Excellent people skills
- Upselling
Timeline
Retail Sales Representative
Fortunoff Backyard Store
09.2019 - 03.2020
Retail Sales Associate
Bloomingdales, Maximilian
11.2017 - 04.2019
Shoe Salesman
Marmi Shoes
07.2011 - 05.2017
Sales Associate/Key Holder
Tommy's Island
12.2010 - 05.2011
Assistant Manager/Retail/Sales
Scruples
12.2009 - 08.2010
High School Diploma -
Moore High School, Oklahoma City Business
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