Job Search Status
Open to workDesired start date: Open to discussion
Desired Job Title
Department ManagerRetail Sales AssociateWork Type
Full TimeLocation Preference
On-SiteLocation: Newark, DE, US
Open to relocation: No
Open To Work
Karen Cutter
Newark,DE
Work Preference
Summary
Customer-focused leader known for effective communication and operational efficiency. Successfully managed daily operations and inventory control, significantly enhancing team performance and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Department Manager
REI
Christiana, DE
05.2025 - Current
- Streamlined team operations through strategic planning, clear communication, and delegation of responsibilities.
- Knowledge and execution of department specific standards, policies, and procedures.
- Communicate key company strategies and changes to team as needed.
- Worked independently within assigned responsibilities.
- Exercised judgement when making decisions that aligned with the business needs.
- Made business adaptations to increase Sales and Service.
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, conducting regular audits to maintain stock accuracy.
Retail Sales Associate
REI
Christiana, DE
05.2017 - 05.2025
- Delivered exceptional customer service, fostering positive shopping experiences and building customer loyalty.
- Maintained knowledge of outdoor products, assisting customers in making informed purchasing decisions.
- Executed visual merchandising strategies to enhance product displays and maximize sales potential.
- Collaborated with team members to streamline inventory management processes and reduce stock discrepancies.
Education
High School Diploma -
Liberty High School
Colorado Springs, COSkills
- Ability to maintain a clean and organized environment with a focus on maintaining and distributing stock and equipment
- As Leader on Duty, responded to pages immediately offering assistance whenever necessary
- Maintain a positive attitude while working constructively with team members and management staff
- Checked available resources daily for upcoming tasks and organizational communication Relayed information to team regarding updates and important news
Timeline
Department Manager
REI
05.2025 - Current
Retail Sales Associate
REI
05.2017 - 05.2025
High School Diploma -
Liberty High School