Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Business Continuity Manager
State Street Bank And Trust Company
03.2019 - Current
Offered expertise to business continuity planners to guide, support and lead strategy development.
Organized and updated strategies for managing crisis events to modernize and enhance approaches.
Devised and deployed training tools and business structures to help department leaders and liaisons develop and improve business continuity plans.
Revamped plans to enhance company's capability of maintaining and recovering critical business functions.
Created or administered training and awareness presentations or materials.
Conducted or oversaw contingency plan integration and operation.
Developed and maintained courteous and effective working relationships.
Business Continuity Analyst
State Street Bank And Trust Company
03.2015 - 03.2019
Developed and maintained long-term relationships with clients, fostering strong service bonds and encouraging return patronage.
Coordinated support responses to customer issues, verifying closure of concerns and correction of deficiencies.
Communicated with advertising and sales teams to integrate customer feedback into future promotional efforts.
Devised and deployed training tools and business structures to help department leaders and liaisons develop and improve business continuity plans.
Offered expertise to business continuity planners to guide, support and lead strategy development.
Organized and updated strategies for managing crisis events to modernize and enhance approaches.
Risk Manager
State Street Bank And Trust Company
03.2004 - 03.2019
Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
Advised senior managers on policy strategies for reducing liability and preventing losses.
Reviewed contracts and agreements to identify potential risks and ideal mitigation strategies.
Investigated allegations to check validity and recommend actions to minimize risk.
Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
Performed in-depth research and investigations and recommended strategies to resolve problems and prevent further concerns.
Devised new systems and specific processes to handle ongoing monitoring needs for potential risks.
Completed statistical reviews to uncover trends, patterns and variations.
Built contingency plans to successfully handle financial emergencies.
Identified key risks and mitigating factors of potential investments such as asset types and values, legal and ownership structures and industry segments.
Education
Bachelor of Arts - Business/Psychology
University of Massachusetts - Boston
Boston, MA
Skills
Business Development
Business Continuity Planning
Business Impact Analysis
Threat Management
Banking Best Practices
Agile Project Management
Business Partnerships
Cultural Awareness
Quality Control Programs
Change Management Process
Information Technology
Business Operations
Audit Risk Management
Certification
CDCP, DRI Institute
Timeline
Business Continuity Manager
State Street Bank And Trust Company
03.2019 - Current
Business Continuity Analyst
State Street Bank And Trust Company
03.2015 - 03.2019
Risk Manager
State Street Bank And Trust Company
03.2004 - 03.2019
Bachelor of Arts - Business/Psychology
University of Massachusetts - Boston
CDCP, DRI Institute
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