Karen Dilce
Chicago,IL
Summary
Professional School Custodian with 10 years domestic and commercial cleaning experience in schools and hospitals. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
13
13
years of professional experience
Work History
Custodial Lead
Kipp Chicago School
06.2019 - 06.2023
- Performed custodial duties to maintain area in clean and habitable condition.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Sanitized and maintained floors by sweeping, mopping and refinishing.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Checked in and stocked inventory throughout facility.
Custodian
Diverse Facility Solutions
05.2017 - 06.2019
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Kept building spaces premises clean inside and outside.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
Environmental Services Housekeeper
University of Chicago Medical Center
02.2014 - 10.2017
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Environmental Services Housekeeper
Northshore Evanston Hospital
04.2010 - 08.2013
- Cleans all patient care and non-patient care areas using standard cleaning procedures
- Cleans patient room at time of checkout and isolation rooms using standard seven step procedures
- Clean and disinfect patients bathroom and public restrooms
- Replenish restrooms supplies
- Cleaning of all public areas including doctors and testing offices.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
Education
GED -
Living Free
1998
Skills
- Routine Maintenance
- Buffing and Waxing
- Time Management
- Emergency Response
- Facilities maintenance
- Teamwork and Collaboration
Timeline
Custodial Lead
Kipp Chicago School
06.2019 - 06.2023
Custodian
Diverse Facility Solutions
05.2017 - 06.2019
Environmental Services Housekeeper
University of Chicago Medical Center
02.2014 - 10.2017
Environmental Services Housekeeper
Northshore Evanston Hospital
04.2010 - 08.2013
GED -
Living Free
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