Karen Dunnigan
Alstead,NH
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Office Assistant
William And Henry Wide Plank Floors
11.2023 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained computer and physical filing systems.
- Updated reports, managed accounts, and generated reports for company database.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Home Health Aide Coordinator
Private Caregiving
08.2018 - 11.2023
- Enhanced patient care by coordinating home health aide services and addressing individual needs.
- Streamlined communication between patients, families, and healthcare providers for improved care coordination.
- Managed scheduling and assignments for home health aides to optimize efficiency and maintain consistent care.
- Implemented quality assurance measures by conducting regular in-home assessments of aide performance.
- Ensured timely documentation of patient progress through regular monitoring and reporting procedures.
- Improved patient satisfaction with personalized care plans tailored to the unique needs of each client.
Paraeducator, Special Education
Walpole Public Schools
09.2010 - 06.2018
- Assisted teachers and worked individually with students with special needs, helping each navigate education system.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Documented behaviors, implemented interventions and treatment results.
- Collaborated with teachers to help with classroom and workload management.
- Monitored classroom to observe students' progress in developing skills as well as manage distracting or inappropriate behavior.
Education
Bachelor of Science - Safety Studies
Keene State College
Keene, NH05.1994
Associate of Science - Chemical Dependency
Keene State College
Keene, NH05.1994
Skills
- Customer Service
- Data Entry
- Invoice Processing
- Medical Terminology
- Customer Relationship Management (CRM)
- Meticulous Attention to Detail
- Bank Deposit Reconciliation
- Quickbooks
Medical Billing and Coding
I completed an online training with Career Step for Medical Billing and Coding.
Additional Information
I am seeking a fully remote position part or full time.
Timeline
Office Assistant
William And Henry Wide Plank Floors
11.2023 - Current
Home Health Aide Coordinator
Private Caregiving
08.2018 - 11.2023
Paraeducator, Special Education
Walpole Public Schools
09.2010 - 06.2018
Bachelor of Science - Safety Studies
Keene State College
Associate of Science - Chemical Dependency
Keene State College
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