Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karen Escobedo

Palmer,TX

Summary

Proven Operations Manager with a track record of enhancing operational efficiency and customer satisfaction at Spring Market. Expert in inventory management and team leadership, demonstrated by streamlining processes to increase profit. Skilled in problem-solving and client relations, achieving top performance metrics and fostering accountability within teams.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Operations Manager

Spring Market
06.2024 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Increased profit by streamlining operations.

Service Specialist

Spring Market
08.2023 - Current
  • Improved customer satisfaction by addressing and resolving service-related issues promptly and professionally.
  • Consistently met or exceeded performance metrics related to service quality, response time, and customer satisfaction scores.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Achieved high levels of productivity by optimizing workload management methods and prioritizing tasks according to urgency.

Education

Ged

Navarro College
Corsicana, TX

Skills

  • Team Leadership
  • Operations Management
  • Customer Service
  • Operations Monitoring
  • Decision-Making
  • Operational Efficiency
  • Inventory Management
  • Problem-Solving
  • Inventory Control
  • Project Leadership
  • Client Relations

Certification

Texas alcoholic beverage commission

Manager food safety training

Heartsaver/ first aid cpr.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Operations Manager

Spring Market
06.2024 - Current

Service Specialist

Spring Market
08.2023 - Current

Ged

Navarro College

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Karen Escobedo