Word
Karen Forsythe
Granger,IN
Summary
Dedicated Customer Service professional with knowledge of service delivery, Microsoft software and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Highly effective and comfortable working with and supporting people at all levels in organization. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
44
44
years of professional experience
Work History
Owner/Photographer
Karen Forsythe Photography
Homewood, IL
06.2009 - 12.2023
- Managed financial aspects of self-owned business, including budgeting, bidding, contracts, tax preparation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Interacted well with customers to build connections and nurture relationships.
- Consulted with customers to assess needs and propose optimal solutions.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Successfully navigated challenging economic conditions by making informed decisions that protected and grew business's financial stability.
- Managed day-to-day business operations, communication and meetings with clients.
Social Worker
Sunny Ridge Family Center
Wheaton, IL
06.1985 - 12.1988
- Internships in school social work and family counseling
- Counseled women considering adoption who where faced with a crisis pregnancy
- Provided support, counseling and education for birth parents and their families
- Conducted home studies for prospective adoptive parents, placement of infants and follow-up home visits.
- Collaborated with other professionals to plan and coordinate care for clients.
Personal Banker
Matteson-Richton Bank
Matteson, IL
06.1980 - 06.1983
- Reconciled customer accounts and balanced daily transactions.
- Leveraged advanced knowledge of banking products/services to deliver custom presentations that effectively addressed unique client needs.
- Followed up with customers to gather feedback and provide additional assistance.
- Collected customer information and completed new account forms.
- Contributed to a positive work environment, fostering teamwork among colleagues to enhance productivity levels.
- Delivered comprehensive financial advice, strengthening client relationships and promoting long-term loyalty.
- Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
Education
Bachelor of Arts - Psychology
Master of Arts - Social Work
Skills
Communication
Contract negotiation
Client Relationships and Customer Service
Copywriting
Photography
Microsoft Word, Excell, Powerpoint, Photoshop, Lightroom, Capture One Learns new software quickly
Wordpress
Organized, works independently on multiple tasks
Project Management
Teaching
Additional Information
Home-educated 5 daughters from kindergarten through high school, overseeing each one's needs and capabilities, providing support and guidance in their education. All 5 graduated from the college of their choice, with a scholarship.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteImportant To Me
Work-life balanceCompany CultureWork from home optionFlexible work hours4-day work weekSoftware
Excell
Powerpoint
Photoshop
Lightroom
Capture One
17Hats Business Management
Hobbies
Swimming, baking, gardening, traveling
Timeline
Owner/Photographer - Karen Forsythe Photography
06.2009 - 12.2023
Social Worker - Sunny Ridge Family Center
06.1985 - 12.1988
Personal Banker - Matteson-Richton Bank
06.1980 - 06.1983
University of Illinois - Bachelor of Arts, Psychology
University of Illinois - Master of Arts, Social Work