Karen Foxworth
Chicago,IL
Summary
Empathic Personal Care Worker recognized for superior service and commitment to client comfort and mental well-being. Proponent of holistic care practices to satisfy social and recreational needs in addition to traditional concerns such as hygiene and meal prep. Closely monitors health and status changes for timely physician reporting or on-the-spot adjustments for non-emergencies. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
22
22
years of professional experience
Work History
Home Health Care Aide
Prudential Healthcare
Chicago, United States
01.2018 - Current
- Entrusted to handle confidential and sensitive situations in professional matter.
- Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Lead Collection Specialist
Chicago Cable
Chicago, Illinois
11.1990 - 12.2007
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Maintained high volume of calls and met demands of busy and productive group.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Entered client details and notes into system for interdepartmental access and review.
- Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
Education
GED -
Illinois Community College Board
Chicago, IL06.1988
Skills
- Client Requirements
- Customer Needs Assessments
- Disability Adaptation
- Housekeeping Duties
- Supporting Daily Living Needs
- Safety Procedures
- Scheduling Medical Appointments
- Meal Preparation
- Nursing Assistance
Timeline
Home Health Care Aide
Prudential Healthcare
01.2018 - Current
Lead Collection Specialist
Chicago Cable
11.1990 - 12.2007
GED -
Illinois Community College Board
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