Karen Garcia Gonzalez
San Diego ,CA
Summary
Experienced barista known for strong attention to detail and effective communication. Successfully trained new team members while maintaining high standards of service and cleanliness, contributing to a positive team culture and customer loyalty.
Dynamic barista with proven time management and active listening skills. Adapted quickly to high-volume periods, ensuring efficient workflow and a positive customer experience while adhering to strict food safety regulations. Provides a sense of welcoming and belonging for the community and spanish speakers.
Overview
1
1
Language
1
1
Certification
4
4
years of professional experience
Work History
Barista
Starbucks
San Diego, CA
08.2022 - Current
- Provided exceptional customer service, enhancing overall customer satisfaction.
- Crafted high-quality coffee beverages with precision and attention to detail.
- Trained new baristas on beverage preparation techniques and store protocols.
- Maintained cleanliness and organization of workstations and equipment.
- Collaborated with team members to optimize workflow during peak hours.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Education
Certifies Nursing Assistant - Healthcare
Southwestern College
Chula Vista, CA03.2023
High School Diploma -
Hilltop Highschool
Chula Vista, CA06.2022
Skills
- Exceptional customer service
- Attention to detail
- Time management
- Team player
- Customer engagement
- Communication skills
- Beverage preparation
- Food safety practices
- Quality control
- Bilingual in Spanish
- Health and safety standards
- HIPAA compliance
- Relationship management
- Sanitation practices
- Quick learning
- Excellent memory
Certification
- Certified nursing assistant
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
08.2022 - Current
Certifies Nursing Assistant - Healthcare
Southwestern College
High School Diploma -
Hilltop Highschool
objective
I’m a passionate individual seeking the right fit in the healthcare field. While I initially tried bedside acute care, I discovered that I thrive in hands-on work. I even took college classes to pursue a career in health informatics, but nuclear medicine ultimately became my ideal path. I find immense joy in providing care and attention to patients and individuals, whether it’s serving them a cup of coffee or offering my assistance in any way I can. Nuclear medicine is my dream, and I am determined to achieve it.