KAREN GAYTAN
Burbank,CA
Summary
Seeking an opportunity to launch a promising career. Eager to work for senior-based facilities, including Assisted Livings, Residential Care for the Elderly (RCFE), or as an administrative assistant.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RCFE Administrator
Kalnel Living
06.2024 - Current
- Assures facility compliance with RCFE regulations in health-related matters.
- Oversee all aspects of the facility’s daily operations, ensuring compliance with state regulations and company policies.
- Supervises computerized medical records process on Caring Data
- Hire, train, and supervise staff members, fostering a positive work environment and ensuring adherence to care standards.
- Increased family involvement in resident care by organizing regular family meetings and providing ongoing communication on resident progress.
- Managed budgets effectively, optimizing financial resources to maximize the quality of services provided to residents.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
Program Coordinator
West Hills Adult Health Care Center
10.2022 - 01.2024
- Coordinate and manage the daily operations of the program
- Request Authorization Request for Face-to-Face Assessment
- Check eligibility through medical provider portal
- Assist in change of insurance for participant
- Plan and oversee the scheduling of activities, and events
- Coordinate transportation services for seniors
- Community outreach engagement through pop-up events
- Established client relationships through frequent communication and professionalism
- Designed brochures and flyers and distributed to customers during marketing events
- Represented organizations in person at events, community gatherings.
- Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
Marketing Coordinator
Lakeview Adult Day Care
01.2021 - 10.2022
- Locate and process application for patient to enroll in program
- Checking eligibility with medical insurance, calling fo F2F or 3 day initials
- Calling seniors for follow up on potential leads
- Calling clinics for health and physical
- TB clearance, and medication list
- Faxing physician health assessments to patients primary clinic and insurance
- Identified areas for process improvement and made recommendations improving efficiency
- Conducted special projects and performed analysis supporting strategic priorities
- Used computer software and systems to enter data and review and draft documents
- Interviewed potential candidates
- Monitored daily operations and evaluated performance to proactively approach backlogs.
Education
35F Intelligence Analyst - US ARMY -
Fort Huachuca
AZ, June 2023Associate in Science (A.S.) -
Los Angeles Mission College
Sylmar, CA05.2020
Skills
- Customer Service
- Planning and Coordinating
- Microsoft Office
- Event Planning
- Excel
- Recordkeeping and File Management
- Office Administration
- Administrative Support
- Office Management
- Staff Management
- Schedule Coordination
Certification
- TS/SCI clearance, 01/01/24
- Activity Leader in a SNF/ RCFE / ADHC, 10/01/22
- RCFE Residential Care for the Elderly Administrator Certification, 05/01/24
- Med Tech Certification, 06/01/24
- CPR Certified, 06/01/24
- First aid Certified, 06/01/24
Languages
Spanish
Native or Bilingual
Timeline
RCFE Administrator
Kalnel Living
06.2024 - Current
Program Coordinator
West Hills Adult Health Care Center
10.2022 - 01.2024
Marketing Coordinator
Lakeview Adult Day Care
01.2021 - 10.2022
35F Intelligence Analyst - US ARMY -
Fort Huachuca
Associate in Science (A.S.) -
Los Angeles Mission College
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