Karen Gemmill
Sacramento,CA
Summary
Seasoned professional in general and operations management with comprehensive experience leading teams, optimizing processes, and implementing cost-effective strategies. Skilled in strategic planning, staff development, and operational efficiency, consistently improving workflow and reducing costs. Proven track record of enhancing overall business performance through effective leadership and innovative problem-solving.
Overview
7
7
years of professional experience
Work History
Store Manager
CVS
Sacramento, California
08.2022 - Current
- Successfully ran and operated a profitable retail business
- Leading, training and recruiting team members
- Creating a functional team schedule according to business needs
- Partnering with pharmacy staff
- Cash control, profit and loss reporting
- Tracking all business spending and inventory control
- Partnered with vendors
- Handling customer queries
- Meeting sales deadlines
Operations Manager/ Store manager in training
CVS
03.2021 - 08.2022
- Received training as well as attended classes on the ins and outs of running a retail store
- Trained in profit and loss reporting, inventory reporting, payroll, recruiting, staffing, cash control and inventory control
- Worked on many 'solo missions' working as store manager while they are out of office
Retail Sales Manager
Ulta Beauty
Sand City, California
02.2020 - 03.2021
- Meeting/exceeding sales, profitability and operational goals
- Recruiting, training and appraising staff
- Managing budgets, maintaining statistical and financial records
- Handling customer queries and complaints
- Overseeing pricing and stock control
- Preparing promotional materials and displays
- Liaising with head office
Counter Manager
Clinique (Ulta Beauty)
Yuba City, California
07.2017 - 02.2020
- Lead workers, training employees
- Product knowledge, skincare recommendations and makeup application
- Sales and maintaining visual standards
Education
High school diploma - cooking, art, general curriculum
Forest Charter Independent Studies
01.2016
Skills
- Customer service
- General cashiering
- Retail inventory management
- Sales promotions
- Sales coaching
- Client networking
- Financial operations management
- Team leadership and coaching
- Documentation and reporting
- Performance metrics evaluation
- MS office proficient
- General computer knowledge
- Microsoft Officers
- Accurate money handling
- Profit margin optimization
- Customer feedback analysis
- Personnel development
- Hourly shift management
- Operational budgeting
- Store operations oversight
- Loss prevention
- Employee supervision and motivation
Timeline
Store Manager
CVS
08.2022 - Current
Operations Manager/ Store manager in training
CVS
03.2021 - 08.2022
Retail Sales Manager
Ulta Beauty
02.2020 - 03.2021
Counter Manager
Clinique (Ulta Beauty)
07.2017 - 02.2020
High school diploma - cooking, art, general curriculum
Forest Charter Independent Studies