Karen Giles
Real Clean Services Inc.
Woodstock,GA
29
years of professional experience
Results-driven management professional dedicated to maintaining high work ethics and delivering exceptional results. Possesses excellent oral and written communication skills, with a proven ability to provide top-tier customer service. Demonstrates strong self-direction and time management capabilities, ensuring efficient and effective task completion. Recognized for being organized, trustworthy, and dependable in all professional endeavors.
Work History
Accounts Manager
7 Years 7 Months- Oversaw accounts receivable, sales, customer service, and scheduling for a team of seven sub-contractors after serving as the remote Accounts Receivable Manager for the initial two years.
- Managed account reconciliations, ensuring accurate billing, payments, and ledger records.
- Reviewed invoices and statements to resolve discrepancies and maintain client account accuracy for over 600 accounts.
Resident Manager
4 Years 11 Months- Managed day-to-day operations of a 40-unit property for out-of-state owners as the Resident Manager.
- Coordinated vendor services, inspections, and repairs to maintain community standards and unit readiness.
- Managed lease administration, renewals, and move-in processes with consistent attention to compliance.
Resident Manager
3 Years 8 Months- Oversaw leasing operations at a 116-unit Class A property during the lease up phase.
- Managed resident relations, resolving concerns promptly and maintaining positive community experience.
- Processed lease renewals, move-ins, and move-outs with accurate documentation and compliance.
Storage Facility Manager
11 Years 5 Months- Oversaw the management and growth of a climate-controlled self-storage facility, assisting in building out four phases, expanding the capacity from 265 to over 500 units.
- Executed daily operations, overseeing leasing of storage units and rental trucks, marketing strategies, and property maintenance.
- Implemented collection practices, maintaining delinquencies at 1-2%.
Education
Associates Degree - Biblical Studies
Skills
Accounts payable management
Accounts management
Account reconciliation
Financial reporting
Billing procedures
Cash flow management
Accounting software proficiency
Timeline
Accounts Manager
Real Clean Services Inc.
02.2019 - 09.2026Read More
Resident Manager
Whispering Trace Townhomes
03.2014 - 02.2019Read More
Resident Manager
Charles Williams REIC
06.2009 - 02.2013Read More
Storage Facility Manager
Paris Management
02.1998 - 07.2009Read More
The Way College of Emporia
Associates Degree from Biblical Studies
Read More