Karen Good
Tulsa
Summary
Dynamic bartender with a proven track record at Scooters South 40 Bar & Grill, excelling in beverage preparation and customer service. Enhanced sales revenue through effective upselling strategies while ensuring compliance with alcohol regulations. Passionate about creating memorable experiences and training peers to elevate performance in a fast-paced environment.
Overview
6
6
years of professional experience
Work History
Bartender
Scooters South 40 Bar & Grill
Broken Arrow
10.2019 - 04.2025
- Greeted guests with professionalism, enhancing overall customer experience.
- Upsold customers to premium brands, significantly increasing sales revenue.
- Tracked customer orders accurately and communicated them promptly to kitchen staff.
- Checked IDs to verify age for alcohol purchases, ensuring compliance with regulations.
- Arranged alternative transportation for intoxicated customers, prioritizing safety.
- Operated POS system for transactions, ensuring accurate cash handling.
- Trained new bartenders on drink preparation and upselling techniques to boost performance.
- Maintained bar sanitation standards, ensuring cleanliness of equipment and glassware.
Education
Bachelor of Science - Marketing
Oklahoma State University
Stillwater, OK12-2013
Bachelor of Science - Management
Oklahoma State University
Stillwater, OK12-2009
Associate of Science - Business Administration
Northern Oklahoma College
Tonkawa, OK05-2003
Skills
- Beverage preparation
- POS operation
- Cash handling
- Alcohol compliance
- Customer service
- Sales strategies
References
References available upon request.
Timeline
Bartender
Scooters South 40 Bar & Grill
10.2019 - 04.2025
Bachelor of Science - Marketing
Oklahoma State University
Bachelor of Science - Management
Oklahoma State University
Associate of Science - Business Administration
Northern Oklahoma College
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