KAREN HAMILTON
Lake Helen,FL
Summary
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
32
32
years of professional experience
Work History
Office Manager
TJ Sales Associates, Inc
02.2003 - Current
- Office Manager for Nationwide industrial laser sales & support company.
- Customer service and order processing.
- New Customer setup and terms approvals, annual sales tax records.
- Accounts Receivables including billing, monthly customer statements, past due reporting, collections, payment reconciliation.
- End of month sales reporting.
- Vendor setup and approval, terms establishment.
- Accounts Payables including invoice receipt, payment scheduling, credit card reconciliation.
- Coordinating incoming repairs with engineers.
- Production scheduling for in house technicians.
- Scheduling and making travel arrangements for field technicians.
- Reconciling service expenses & billing to customer.
- Purchasing including inventory control, forecasting and vendor reports.
- Bill of Materials creation, updates and costing.
- Sales and database maintenance, record update and customer follow up.
- Hiring, training and supervising front office staff.
- General staff training, PTO monitoring and approval, in office policy changes.
- Graphic design and marketing/sales materials production.
- Answering a multi-line phone system along with basic office procedures.
- Hiring and supervision of general office maintenance & contractors, supplies and equipment maintenance.
Veterinary Technician
Spring Oaks Animal Care Center
03.1994 - 02.2003
- Veterinary Technician for multi-doctor animal hospital.
- Supporting the doctor during patient exams, animal restraint.
- Light surgical procedures including dental procedures and wound care.
- Surgical prep of instruments and patient.
- Bloodwork, x-rays, EKG processing.
- Prescription filling along with product ordering and arranging of sales seminars.
- Team member hiring and training along with training staff on new Veterinary specific software.
- Front office duties such as appointment scheduling, filing, patient billing.
Head of Timing & Scoring
Florida Dirt Karting Series
01.2009 - 01.2022
- Provided computerized timing and scoring for multiple racetracks and series.
- Live timing broadcast through multiple channels.
- Generate line-ups, process results and assign championship points.
- Coordinated event schedules with the promotors.
- Racer registration and cash handling.
- Tracking document creation and implementation.
Education
Bachelor of Science - Accounting
Daytona State College
01.2024
Skills
- Microsoft Word, Excel, PowerPoint & Access
- Adobe Illustrator, Photoshop & Acrobat
- Quickbooks Desktop, Quickbooks Online, TurboTax, SAGE MAS 200
- Office administration
- Organizational skills
- Customer service
- Scheduling and calendar management
- Billing
- Document management
- Documentation expertise
Timeline
Head of Timing & Scoring
Florida Dirt Karting Series
01.2009 - 01.2022
Office Manager
TJ Sales Associates, Inc
02.2003 - Current
Veterinary Technician
Spring Oaks Animal Care Center
03.1994 - 02.2003
Bachelor of Science - Accounting
Daytona State College