Nathalia Lozoya-Sosa
Santa Fe,NM
Summary
Motivated bilingual student pursuing Nursing at Santa Fe Community College with strong experience in customer service, sales, and clerical work. Skilled in working with the public through roles in retail, government offices, and food service. Reliable, hardworking, and passionate about helping others, with a background in selling Native American jewelry, assisting customers, managing data, and supporting community programs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Sales Associate
Sales Associates
09.2025 - Current
- Sell Native American jewelry, turquoise, and pottery
- Assist customers, share cultural knowledge, and maintain displays
- Handle transactions and build customer relationships
- Collaborated with team members to achieve daily sales targets and improve customer experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Crew Member
Resturant
02.2021 - Current
- Trained new crew members on operational procedures and customer service standards.
- Operated register and handled money
- Maintained cleanliness and food safety
- Provided customer service and restocked supplies
- Managed daily inventory levels to ensure adequate supplies for kitchen and dining operations.
Sales Associate
Sales Associates
09.2024 - 09.2025
- Helped customers with sizing and product selection
- Restocked and organized merchandise
- Completed purchases/returns and supported sales goals
- Assisted customers in product selection and provided knowledgeable recommendations.
- Contributed to promotional campaigns by setting up marketing materials in-store.
Intern
Police Department
06.2024 - 07.2024
- Entered traffic reports and completed clerical tasks
- Assisted with Spanish-English translation
- Participated in ride-alongs and handled sensitive information
- Collaborated with team members to prepare reports on incidents and maintain accurate documentation.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Intern
Voter Registration
06.2023 - 08.2023
- Organized files, answered calls, and created documents
- Entered and tracked data
- Supported voter registration projects
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Education
High School Diploma -
Capital High School
Santa Fe, NMStill In School - Nursing
Santa Fe Community College
Santa Fe, NM05-2029
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Problem-solving
- Cash handling
Certification
B
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Sales Associate
Sales Associates
09.2025 - Current
Sales Associate
Sales Associates
09.2024 - 09.2025
Intern
Police Department
06.2024 - 07.2024
Intern
Voter Registration
06.2023 - 08.2023
Crew Member
Resturant
02.2021 - Current
High School Diploma -
Capital High School
Still In School - Nursing
Santa Fe Community College