Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
Awardsrecognitions
Generic

Karen Hampton RN, MSN, MBA

Chicago,IL.

Summary

Highly analytical healthcare management professional combining more than 16 years of work in a variety of healthcare setting with proficiency in financial management, leadership and positive clinical outcomes. Dedicated to continuous process improvement in the face of rapidly evolving and changing healthcare market Extremely results-oriented and proactive in addressing and resolving problems.

Overview

25
25
years of professional experience
1
1
Certificate

Work History

Manager (Emergency Department, Emergency Services, Stroke Program)

Norwegian American Hospital
01.2015 - Current

    Twenty-four hour accountability for directing and managing patient care Maintains primary responsibility for the development of the Emergency Department and procedure development.

    • Budget preparation and administration of the Emergency Department, unit staff personnel decisions, Customer service relationship, and continuous quality improvement Works closely with ER medical Director and other directors to provide effective patient care.
    • Skillfully developed departmental goals, objectives, standards of performance, policies and procedures.
    • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.
    • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
    • Developed and achieved financial and growth goals.
    • Managed and directed fiscal operations, including planning budgets, authorizing expenditures, accounting, establishing service rates and coordinating financial reporting.
    • Investigated, provided and submitted information to Quality Department about special incidents, events and complaints.
  •        Cooperated and communicated effectively with physicians to ensure         client      satisfaction and compliance with set standards.

Manager, Emergency Department

University of Chicago Hospital
Chicago, IL
01.2009 - 12.2015
  • Dynamic leadership abilities concerning teams and strategic planning.
  • Skilled, clear communicator; both oral and written.
  • Proven success in developing and implementing cost control measure that reduce operating expenses.
  • Problem-solving and complaint resolution.
  • Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy.
  • Developed a system of staff communication that ensured proper implementation of treatment plans and comprehensive patient care.
  • Reviewed customer survey information to prioritize areas of improvement.
  • Assigned employee areas, scheduled staff breaks and authorized overtime.
  • Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines.

Charge Nurse, Emergency Department

University of Chicago Hospital
Chicago, IL
01.2005 - 01.2009
  • Accomplished Charge nurse with exposure to health care administration, organizational, management, training, and relationship management.
  • Dedicated and caring professional with genuine concern for patient well being.
  • Providing strong peer/team support Problem solving capabilities; individually and as a team player.
  • Assisted in resolving and satisfying client requests and internal operational issues.
  • Routinely collaborated with department managers to correct problems and improve services.



Trauma Nurse, Trauma Department

Cook County Hospital
01.2003 - 01.2005
  • Trauma and Burn Unit.
  • Routinely collaborated with department managers to correct problems and improve services.
  • Assessed need for, ordered, obtained and interpreted appropriate lab tests.
  • Self-directed with astute judgment skills. High level of personal accountability.
  • Strong Assessment Skills
  • Patient-Centered Focus

Staff Nurse

University of Chicago Hospital
Chicago, IL
01.2000 - 01.2003
  • Provide medical care to a diversity patient population.
  • Coordinated patient education, serving as a liaison between patients, families, physicians, and other health care professionals.
  • Maintain quality control standards.
  • Participating in treatment planning and staffing, evaluation of patient progress.
  • Responded to Code Red pages and followed through on disposition of patients.


Education

Master of Business Administration (MBA) -

Walden University
2016

Master of Science - Nursing-Leadership and Management

Walden University
2014

Associate of Science - Nursing

Kennedy King College
2000

Skills

  • Planning and development
  • Effective staff coach
  • Project management authority
  • Budgeting proficiency
  • Independent judgment and decision making
  • Magnet Certification Experience
  • Accomplished leader
  • Recruiting and hiring expert
  • Registered Nurse (ED, Cardiovascular, Neurology, Critical Care)
  • Quality improvement competency
  • Promotes positive behavior
  • Lean and Six Sigma Experience

Accomplishments

  • Dependable leader bringing management experience and a willingness to take on added responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving skills.
  • MBA graduate with professional background in project management and business analysis. Areas of specialization include process development, financing solution implementation and management.
  • Director of Nursing with more than 16 years in direct patient care. Focused on team coordination and leadership to provide exceptional patient and family support.
  • Customer Service
  • Team Building

Certification

Advance Life Support provider (ACLS)

Basic Support Provider (BLS)

Emergency Communication  Registered Nurse (ECRN)

 

Affiliations

Emergency Nurses Association (ENA)

Sigma Theta Tau - Nursing Honor Society

Golden Key International Honour Society 2

American Organization of Nursing Executives (AONE)

Timeline

Manager (Emergency Department, Emergency Services, Stroke Program)

Norwegian American Hospital
01.2015 - Current

Manager, Emergency Department

University of Chicago Hospital
01.2009 - 12.2015

Charge Nurse, Emergency Department

University of Chicago Hospital
01.2005 - 01.2009

Trauma Nurse, Trauma Department

Cook County Hospital
01.2003 - 01.2005

Staff Nurse

University of Chicago Hospital
01.2000 - 01.2003

Master of Business Administration (MBA) -

Walden University

Master of Science - Nursing-Leadership and Management

Walden University

Associate of Science - Nursing

Kennedy King College

Awardsrecognitions

  • Tennessee Hospital Association (THA) Nurse of Distinction Nurse Leader Award (2018)
  • Patriotic Employer Award– Supporting Employee Participation in National Guard and Reserve Forces
Karen Hampton RN, MSN, MBA