Summary
Work History
Education
Skills
Affiliations
Timeline
Generic

Karen Hannon

Social Work
KENOSHA,WI

Summary

Compassionate, experienced, results-oriented social services professional with a comprehensive knowledge of community resources, excelling in interdisciplinary collaboration, effective communication, assessment, and intervention.

Work History

Medical Social Work Intern

Froedtert South
  • Responded to all level one trauma and codes in a Level One adult emergency room trauma center
  • Determined priorities for social work interventions with special consideration given to complex/high-risk situations
  • Conducted specialized, focused assessments dependent on the needs of the patient
  • Provided brief counseling to patients and families experiencing grief, loss, and other trauma-related concerns
  • Utilized de-escalation and crisis intervention techniques as appropriate to circumstances
  • Collaborated with interdisciplinary staff to coordinate appropriate discharge services for patients receiving inpatient medical services
  • Coordinated with appropriate providers to ensure the provision of needed outpatient services following hospitalization
  • Referred and connected patients to local community resources
  • Promptly completed the necessary documentation
  • Performed other duties as requested and needed

Therapist Intern

Professional Services Group Inc.
  • Conducted comprehensive mental health intakes and assessments on children and adults from a variety of backgrounds
  • Diagnosed mental health conditions and created person-centered treatment plans in coordination with clients and supervisors
  • Utilized effective, evidenced-based therapeutic interventions and treatment strategies
  • Reviewed and adapted treatment plans regularly to meet client preferences
  • Developed rapport with diverse client populations, fostering trust and facilitating open communication during therapy sessions.
  • Participated in ongoing professional development opportunities to stay current on best practices
  • Contributed to a positive therapeutic environment by providing compassion and empathy
  • Completed clinical documentation promptly

Care Manager

Community Care, Inc
  • Educated clients and families on community resources, treatment options and health care services to better manage conditions.
  • Assessed clients and developed plans to meet needs.
  • Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
  • Arranged transportation and documented details of discharge transition plans.
  • Promoted patient self-management by providing education on chronic condition management and healthy lifestyle choices.
  • Facilitated family meetings to address concerns, establish goals of care, and provide psychosocial support.
  • Established and maintained relationships with clients, families, and community partners to coordinate services to meet client's needs.
  • Maintained detailed records in compliance with agency standards and regulations.

Community Response Counselor

Kenosha Human Development Services
  • Responded to, assisted with, diffused, and de-escalated crises in the community
  • Established and enhanced positive rapport and efficient communication between law enforcement, crisis workers, hospital staff, and other community agencies
  • Assisted law-enforcement agencies when responding to mental health emergencies
  • Applied Chapter 48, 51, and 55 statute knowledge to appropriate situations
  • Completed all tasks and responsibilities of the Crisis Counselor

Court Liaison

Kenosha Human Development Services
  • Monitored client compliance with Chapter 51.20 commitment orders and settlement agreements
  • Completed necessary legal paperwork regarding the recommendation of extension or termination of mental health court orders
  • Provided linkage and follow-up services to services to clients under Chapter 51.20 commitment orders or settlement agreements
  • Assisted with discharge planning from inpatient psychiatric facilities
  • Liaised with interdisciplinary staff at hospitals, group homes, and within other settings to assist and monitor clients
  • Maintained and monitored internal legal files
  • Attended appropriate meetings including peer reviews, weekly residential placement reviews, and pertinent legal committee meetings
  • Completed all documentation including functional screenings, case management referrals, discharge planning, crisis plans, information releases, and other appropriate forms and screens

Crisis Counselor

Kenosha Human Development Services
  • Responded to crisis calls via telephone or in person, as appropriate
  • Assessed involved parties for dangerousness; responded and assisted accordingly
  • Deescalated and diffused crises in multiple settings
  • Assisted law enforcement in the community, hospital setting, and incarceration facilities
  • Conducted mental health assessments on diverse populations in various settings
  • Referred and admitted clients to the KARE center for stabilization services
  • Applied knowledge of legal statutes to appropriate situations
  • Assisted in appropriate placement and referrals for clients with substance abuse and/or mental health disorders
  • Testified in court hearings per subpoena
  • Promptly completed all necessary documentation

CCS Service Facilitator

Kenosha Human Development Services
  • Completed comprehensive assessments of consumers upon entry into programming
  • Designed treatment plans with realistic and positive goals for clients
  • Provided client-centered psychosocial rehabilitation-based treatment programming to assist with recovery-based goals
  • Managed complex client caseload
  • Assisted with transportation
  • Facilitated contact with other community agencies and providers to assist program clients
  • Advocated for clients as needed
  • Encouraged self-advocacy
  • Maintained thorough case history and draft detailed reports

Education

Master of Social Work -

Herzing University
05-2025

Bachelor of Science - Human Services

Upper Iowa University

Associate of Science - Human Services

Gateway Technical College

Technical Degree - Medical Assistant

Gateway Technical College

Certificate - Nursing Assistant

Gateway Technical College

Skills

  • Mental health assessment
  • Discharge planning
  • Interdisciplinary collaboration
  • Community resources
  • Behavioral plan management
  • Crisis intervention
  • Case management
  • Referrals and networking
  • Trauma-informed care
  • Critical thinking
  • Verbal and written communication
  • Documentation and recordkeeping

Affiliations

  • Phi Alpha Social Work Honor Society, Chapter President

Timeline

Medical Social Work Intern

Froedtert South

Therapist Intern

Professional Services Group Inc.

Care Manager

Community Care, Inc

Community Response Counselor

Kenosha Human Development Services

Court Liaison

Kenosha Human Development Services

Crisis Counselor

Kenosha Human Development Services

CCS Service Facilitator

Kenosha Human Development Services

Master of Social Work -

Herzing University

Bachelor of Science - Human Services

Upper Iowa University

Associate of Science - Human Services

Gateway Technical College

Technical Degree - Medical Assistant

Gateway Technical College

Certificate - Nursing Assistant

Gateway Technical College
Karen HannonSocial Work