Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

KAREN HENDERSON

Sachse,TX

Summary

Dynamic Human Resource Benefits Manager with over 15 years at RideNow Powersports, adept at vendor management and process improvements. Proven track record in implementing compliance strategies and enhancing employee engagement. Skilled in analytical problem-solving and team motivation, successfully managing 75+ projects annually while ensuring regulatory adherence and optimal benefit offerings.

Overview

10
10
years of professional experience

Work History

Human Resource Benefits Manager

RideNow Powersports (RN)/RumbleOn
03.2019 - Current
  • Plan direct organize and evaluate employee health/welfare program for medical, dental vision, life, ancillary, wellness, retirement programs, and disability.
  • Ensure timely communication for benefit education by collaborating with HR partners, manager, HR Directors.
  • Investigate Employee Relations Reporting by reviewing & assessing the Grievances.
  • Manage employer Leave of absence, return to work process, ADA accommodation & recommendations.
  • Administer Health & welfare, Cobra & Work with Risk management team with Worker Compensation issue.
  • Oversee Affordable Care Act (ACA) compliance and reporting for self-funding plan.
  • Partner with Broker to ensure viable benefit offerings, benefits handbooks and plan assessments.
  • Assess Risk areas on employee retention and develop solutions for the business organization.
  • Manage the company 50+ Business Unit sites & responsible for employee FMLA, STD, LOA documentation.
  • Experienced in managing complex projects with tight deadlines across multiple departments.
  • Extensive HR knowledge with a strong emphasis on conflict resolutions.
  • Can develop visual presentations classroom or virtual training material for onboarding, open enrollment & Leave of Absence administration.
  • A focus analyst who can identify company HR processes that produce meaningful outcome.

Human Resource Generalist/ Benefits Coordinator

RideNow Powersports (RN)
03.2019 - 10.2020
  • Demonstrate strong communication and interpersonal skills, both oral and written.
  • Support employees with benefit related questions and discrepancies troubleshooting problems.
  • Manage dealership office managers & controllers to ensure system inputs system PAR changes.
  • Drive resolutions through education and engaging self-service tool rollouts.
  • Cobra WageWorks, Basic FMLA, UHC, OPTUM, FSA, HSA, Workday, and Health Equity & ADP.
  • Experienced HR Benefits Coordinator with over 15 years in managing employee benefits program including health & retirement plans.
  • Accomplished goal-oriented HR Benefits who implement companywide annual open enrolments process, coordination of new or revised benefit programs such as wellness programs.
  • Primary contact working with third party vendors, relationship managers, and brokers.

Implementation Consultant - Benefits

AUTOMATIC DATA PROCESSING, INC. (ADP) COMPREHENSIVE SERVICES
07.2017 - 08.2018
  • Project Manager accountability working with other key department integrated teams.
  • Establishes and manages project milestones independently.
  • Conducts client analysis for projects to ensure regulatory compliance.
  • Recommend system modifications to clients.

Human Resources Implementation Consultant II

AUTOMATIC DATA PROCESSING, INC. (ADP) COMPREHENSIVE SERVICES
08.2015 - 07.2017
  • Led ACA Implementation and HCM (Human Capital Management) & Benefit Implementation.
  • Manage client Portfolio of 75+ Implementation projects yearly.
  • Provided client configuration, analysis, technical application & validation of the project.
  • Analyze project planning with vendor professional consultative services.
  • Process configuration of 1095-C/1094-C, ACA compliance.
  • Prepare ACA annual notices for distribution (mail/E services) CHRS Certification.
  • Working several stretch projects with ADP-Total Source Professional Employer.
  • Surpassed client expectations in a high-level culture.

Education

B.S. - Business Administration, Human Resources

The University of Texas at Dallas
Richardson, Texas

Skills

  • Vendor management strategy
  • Process improvements
  • Productivity workflows
  • Feedback provision
  • Analytical skills
  • Research skills
  • Time management
  • Adaptability
  • Flexibility
  • Team motivation
  • Project effectiveness
  • Best practices execution
  • Service management processes
  • Compliance with HIPAA
  • Confidentiality
  • Report participation
  • File maintenance

Timeline

Human Resource Benefits Manager

RideNow Powersports (RN)/RumbleOn
03.2019 - Current

Human Resource Generalist/ Benefits Coordinator

RideNow Powersports (RN)
03.2019 - 10.2020

Implementation Consultant - Benefits

AUTOMATIC DATA PROCESSING, INC. (ADP) COMPREHENSIVE SERVICES
07.2017 - 08.2018

Human Resources Implementation Consultant II

AUTOMATIC DATA PROCESSING, INC. (ADP) COMPREHENSIVE SERVICES
08.2015 - 07.2017

B.S. - Business Administration, Human Resources

The University of Texas at Dallas

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