Karen Hernandez
Houston,TX
Summary
Dedicated and empathetic Bilingual Medical Assistant offering experience in patient care Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
CenterWell Senior Primary Care
06.2021 - 11.2022
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Conducted EKGs, and other diagnostic tests as requested by the physician.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Administered medications under physician's supervision.
- Changed dressings on wounds to prevent infection and check for healing.
- Contacted medical facilities to schedule patients for admission.
Medical Receptionist
Grace Emergency Room
10.2020 - 12.2020
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Protected patients by observing strict HIPAA guidelines.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Straightened up waiting room to maintain neat and organized space.
Medical Assistant
Clinica Angelica
07.2020 - 10.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Registered new patients into practice management software program accurately entering demographic information.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Cleaned and maintained medical equipment following procedures and standards.
Medical Assistant Extern
Lawndale Medical Clinic
01.2020 - 02.2020
- Assisted physicians with patient care, including taking vital signs and medical histories.
- Prepared exam rooms for patient visits by stocking supplies, cleaning and organizing equipment.
- Collected specimens from patients for laboratory testing according to established protocols.
- Performed basic lab tests such as urinalysis and blood glucose levels under the supervision of a physician or nurse practitioner.
- Administered injections and medications as prescribed by the physician or nurse practitioner.
Education
Certified Clinical Medical Assistant -
Altierus Career College
Houston, TX02.2020
GED -
Community Family Center
Houston, TX03.2019
Skills
- Fluent in English and Spanish
- HIPAA Compliance
- Data entry
- Patient scheduling
- Electronic Medical Records
- Procedure Assistance
- Phlebotomy
- Wound Care
- Specimens Collection and Processing
- EKG Set up and Monitoring
- Stocking Supplies
- Injections
- Retinal eye exam
- COVID-19/ Strep and Influenza testing
Certification
- CCMA - Certified Clinical Medical Assistant
- BLS - Basic Life Support Certification
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
CenterWell Senior Primary Care
06.2021 - 11.2022
Medical Receptionist
Grace Emergency Room
10.2020 - 12.2020
Medical Assistant
Clinica Angelica
07.2020 - 10.2020
Medical Assistant Extern
Lawndale Medical Clinic
01.2020 - 02.2020
Certified Clinical Medical Assistant -
Altierus Career College
GED -
Community Family Center
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