KAREN HERNANDEZ
Anaheim,CA
Summary
Dynamic and results-oriented professional with extensive experience at Asplundh Engineering Services, excelling in organizational problem-solving and proficient in SAP, DM, AUD, and SCEGEOVIEW. Demonstrated ability to enhance operational efficiency and customer satisfaction, adept at fostering team collaboration and swiftly adapting to new challenges. Proven track record of delivering high-quality work within stringent deadlines.
Overview
16
16
years of professional experience
Work History
Planning Designer
Asplundh Engineering Services
Cypress, CA
01.2022 - Current
- Developed precise work order mappings utilizing computer-aided design applications such as 2020 Autodesk AUD and DM.
- Utilized accurate mapping symbols and decals to create maps.
- Worked with planning personnel on necessary modifications.
- Executed precise engineering tasks using data collected from the field and directives from planners.
- Draft joint pole authorizations incorporating field information and planner updates.
- Collaborated with planner to finalize work orders.
Planning Assistant
Asplundh Engineering Services
Cypress, CA
06.2020 - 01.2022
- Utilized a variety of Edison platforms such as DM, ESF, SAP,AUD, ARIBA,SCEGEOVIEW effectively.
- Generated accurate project pricing.
- Responsible for accurately and efficiently entering project designs in Design Manager.
Accounting Assistant
Asplundh Engineering Services
Cypress, CA
05.2017 - 06.2020
- Collaborated with senior staff to produce accurate, current and timely financial reports and supporting documentation.
- Tracked and reported on departmental expenditures, contributing to cost control efforts.
- Reviewed vendor invoices for accuracy prior to payment processing.
- Resolved customer inquiries regarding bills and payments.
- Managed payroll data from timesheets.
Youth Care Worker
Crittenton Services for Children and Families
Fullerton, USA
03.2017 - 05.2017
- Demonstrate effective and consistent therapeutic crisis intervention
- Maintain vigilant supervision of youth placed in 24/7 care
- Actively engage and encourage youth towards their treatment goals and in daily living
- Regularly transport youth to appointments, recreation activities, court, family visits, etc.
Assistant Manager
Dunn Edwards
Anaheim, USA
08.2008 - 11.2016
- Trained staff to deliver outstanding customer service, store procedures and policies
- Generated and distributed daily reports and order acknowledgments to appropriate personnel
- Completed weekly schedules according to payroll policies
- Provided a high level of product and leadership support to representatives and clients
- Worked under strict deadlines and responded to service requests and emergency call-outs
Education
High School Diploma -
Buena Park High School
Buena Park06-2005
Skills
- Organizational Problem Solving
- Time management
- Proficient in SAP, DM, AUD, and SCEGEOVIEW
- Skilled in Customer Interaction
- Flexible team player
- Quick Learner
Timeline
Planning Designer
Asplundh Engineering Services
01.2022 - Current
Planning Assistant
Asplundh Engineering Services
06.2020 - 01.2022
Accounting Assistant
Asplundh Engineering Services
05.2017 - 06.2020
Youth Care Worker
Crittenton Services for Children and Families
03.2017 - 05.2017
Assistant Manager
Dunn Edwards
08.2008 - 11.2016
High School Diploma -
Buena Park High School
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