Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline

Karen Herrera Garcia

Summary

  • Entry-level Food Runner and true team player remains cool under extreme pressure in high-tempo kitchens. Takes direction well and consistently meets schedule requirements. Backs up servers, back bars and kitchen staff to deliver outstanding customer service to patrons.
  • Friendly and reliable Cashiers offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

The Home Depot
07.2021 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.

Food Runner

Martins BBQ
03.2023 - Current
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Greeted customers and provided outstanding customer service.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Operated cash register and processed payments from customers.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Education

High School Diploma -

Valor College Prep , Nashville
05.2022

No Degree - Medical Assistant

Nats Inc., Nashville
12.2023

Skills

  • Fast Pace
  • Strong Work Ethic
  • Anticipating Customer Needs
  • Cleaning and Sanitizing
  • Customer Service
  • Teamwork and Collaboration
  • Hospitality Service Expertise
  • Spanish Fluency
  • Effective Multitasking
  • Performance Improvement
  • Communication
  • Time Management Skills

Certification

  • Basic Life Support Certification
  • CPR Certification

Languages

Spanish
Native or Bilingual

Timeline

Food Runner - Martins BBQ
03.2023 - Current
Cashier - The Home Depot
07.2021 - 08.2022
Valor College Prep - High School Diploma,
Nats Inc. - No Degree, Medical Assistant
Karen Herrera Garcia