Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Hicks

Indianapolis,IN

Summary

Hardworking and punctual Warehouse Associate works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Warehouse Associate

Neovia Logistics
Indianapolis, IN
05.2018 - Current
  • Packed and labeled merchandise to prepare for loading and shipment to customers.
  • Used pallet jacks to move items to and from warehouse locations.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Examined packages and goods for damage and notified vendors of replacement needs.

In-Home Caregiver

Epic Health Services
Indianapolis, IN
04.2016 - 05.2018
  • Maintained clean and well-organized environment for client happiness and safety.
  • Documented client progress in charts and logbooks.
  • Improved patient outlook and daily living through compassionate care.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Tracked and reported clients' progress based on observations and conversations.
  • Greeted patients and families with enthusiastic, compassionate attitude to establish long-term professional relationships.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Assisted patients with personal care to alleviate burden on family members.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.

Child Caregiver

Alice Cash's Daycare
Indianapolis, IN
04.2012 - 04.2018
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Enforced rules to teach good manners and maintain safe environment.
  • Cared for 14 children ages 10 weeks to 12 years old.
  • Secured indoor and outdoor premises to protect children.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Employed positive guidance strategies to encourage children and improve behavior.
  • Recorded child behavior, food and medication information for supervisors.
  • Assisted children in development of social, communication and problem-solving skills.
  • Sanitized toys and tables to maintain clean, safe environment.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Maintained safe, healthy and comfortable childcare environment.
  • Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors.
  • Recommended methods for modifying behavior and encouraging learning experiences.

Supervisor

Indy Unlocks
Indianapolis, IN
06.1996 - 04.1999
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Coached staff members to develop long-term career goals.
  • Coordinated employee schedules according to shift changes and availability.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Responded to customer questions regarding products, prices and availability.
  • Maintained safe work and collaboration spaces for night employees.

Education

Certification - CNA

CNA of Inainapolis
Indianapolis, IN
03.2014

Associate of Science - Medical Assistig

Medtech College
Greenwood,IN
05.2011

Skills

  • Product verification
  • Warehouse operations
  • Wrapping and boxing
  • Inventory organization
  • Material handling
  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft Word
  • Pallet jacks

Certification

  • Home Health Aide (HHA)

Timeline

Warehouse Associate

Neovia Logistics
05.2018 - Current

In-Home Caregiver

Epic Health Services
04.2016 - 05.2018

Child Caregiver

Alice Cash's Daycare
04.2012 - 04.2018

Supervisor

Indy Unlocks
06.1996 - 04.1999

Certification - CNA

CNA of Inainapolis

Associate of Science - Medical Assistig

Medtech College

Similar Profiles

CREATE PROFILE
Karen Hicks