Karen Howell Hapeman
Meals on Wheels
Pampa,TX
15
years of professional experience
Detail-oriented professional with strong skills in customer service and coordination. Proven ability to enhance service quality through effective communication and organization. Experienced in optimizing workflows and managing client relationships.
Work History
Patron Coordinator
1 Year 10 Months- Coordinated delivery schedules to ensure timely meal distribution to clients.
- Developed and maintained relationships with local food suppliers for resource optimization.
- Implemented tracking systems for client feedback, enhancing service quality.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
Teller
13 Years 7 Months- Assisted members with account inquiries, enhancing customer satisfaction and retention rates.
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
- Managed daily cash drawer operations, maintaining compliance with financial policies and security protocols.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Education
High School Diploma
Skills
Multitasking and organization
Customer service
Data entry
Decision-making
Timeline
Patron Coordinator
Meals on Wheels
09.2024 - 07.2026Read More
Teller
Cabot Community Credit Union
02.2011 - 09.2024Read More
Deland High /school
High School Diploma
Read More
US Army
Station at Walter Reed Medical Center.
Ran dining hall from 3:30am to 1pm Monday thru Friday. Made sure breakfast and lunch was ready for military members.
Made sure on holidays the dining hall was decorated for the occasion.