Hi, I’m
Karen Hyatt
303-408-5154
Littleton,CO
Overview
9
years of professional experience
Work History
Raising Cane's Restaurants
Cashier
08.2022 - Current
Job overview
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
At The Beach Tanning
District Managers Assistant
01.2015 - 05.2016
Job overview
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Monitored and ordered supplies and materials to keep office well stocked.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Developed and maintained filing systems to facilitate easy access to information.
- Demonstrated adaptability by quickly mastering new software applications as needed for various tasksprojects.
- Assisted managers in decision-making processes based on thorough research and analysis of available data.
- Maximized staff performance by assisting with training, onboarding, and performance evaluations.
- Collected and input timesheet data into automated accounting system and processed labor corrections.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Completed daily logs for management review.
- Trained and supervised employees on office policies and procedures.
La Quinta
Housekeeper
05.2022 - 06.2023
Job overview
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Sorted, laundered and put away various laundry items.
Hand And Stone Massage And Facial Spa
Receptionist
01.2016 - 05.2017
Job overview
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Increased customer retention rates through exceptional communication skills and problem-solving abilities.
- Organized, maintained and updated information in computer databases.
Education
New River Valley Technical CollegeGreenbriar, Wv
Certified Welder from Welding
2004
University Overview
Penn Foster High SchoolScranton, Pa
High School Diploma
2002
University Overview
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Reliability and punctuality
- Written and verbal communcation
- Staff Training
- Decision Making Aptitude
- Daily Reporting
- Honest and Dependable
- Reliable and Responsible
- Team Collaboration
- Adaptable and Flexible
- Relationship Building
Timeline
Cashier
Raising Cane's Restaurants
08.2022 - Current
Housekeeper
La Quinta
05.2022 - 06.2023
Receptionist
Hand And Stone Massage And Facial Spa
01.2016 - 05.2017
District Managers Assistant
At The Beach Tanning
01.2015 - 05.2016
New River Valley Technical College
Certified Welder from Welding
Penn Foster High School
High School Diploma