Karen Jackson
Orland,CA
Summary
Motivated professional with several years of experience preparing delicious meals for customers. Polished in following proper food handling methods and maintaining correct temperature of food products. Creative and artistic professional committed to strengthening kitchen team with better collaboration, recipes and cooking techniques.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Lg3
Compass
Redding, CA
12.2024 - Current
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Cafe Worker
Orland Bowl
Orland, CA
02.2022 - 10.2024
- Rotated stock items and ingredients to maintain freshness.
- Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
- Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
- Offered support to other stations during high-volume shifts to maintain optimal coverage and meet customer needs.
- Rang up orders on cash register to process cash, credit card and personal check payments.
- Served patrons food from counters and steam tables.
- Responded to customer concerns efficiently, accurately and with detailed information.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
- Adhered to company food, safety, quality and sanitation policies.
- Investigated and resolved customer complaints concerning food quality and service.
- Developed and implemented staff schedules to ensure full coverage during peak hours.
Home Health Aide/Hemodialysis Technician
IHSS Adult Services Program
Willows, CA
06.2004 - 01.2022
- Maintained clean and well-organized environment for safety.
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Managed portion control using correct utensils during preparation and plating.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Prepared a wide range of dishes according to menu specifications and chef instructions.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Grilled and deep fried various foods from meats to potatoes.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Replenished food items from inventory and rotated ingredients.
Cash Office Associate
Walmart
Willows, CA
06.2001 - 07.2002
- Reconciled daily cash variance reports, tracking overages and shortages through compilation of summary reports and comparing against past variances to isolate and address possible causes.
- Prepared and checked cashier register tills.
- Organized cash movements between offices and to or from banks.
- Answered customer phone calls, personally addressing questions within scope of competence and forwarding calls to other departments or managers as appropriate.
- Issued cash, change and electronic equipment to sales associates throughout facility, participating in end-of-shift accounting procedures to document handling of revenues.
- Greeted arriving guests, displaying friendly demeanor and offering assistance, directing to appropriate departments and answering basic questions regarding product availability.
- Processed payments from customers in person and via telephone, verifying details of order contents, pricing and payment methods.
Assistant Manager
Jackpot
Hamilton City, CA
04.2000 - 06.2001
- Delegated daily tasks to team members to optimize group productivity.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Education
Some College (No Degree) - Medical Assisting
Oroville Adult Education
Oroville, CAEmergency Medical Technology
Oroville Adult Education
Oroville, CAMedical Assisting
Glenn County Office of Education
Willows, CAPhlebotomy
Boston Reed College
Orland, CASkills
- Food handling
- Frying
- Grilling
- Portion Control
- New Hire Training
- Cleaning and organization
- Food Storage
- Food Handler Certification
- Menu Planning
- Food Preparation
- ServSafe certified
- Positive and professional
- Customer Service
- Supply Restocking
- Medication pass
- Reliable
- Trustworthiness
Certification
Home Health Aide (HHA)
Timeline
Lg3
Compass
12.2024 - Current
Cafe Worker
Orland Bowl
02.2022 - 10.2024
Home Health Aide/Hemodialysis Technician
IHSS Adult Services Program
06.2004 - 01.2022
Cash Office Associate
Walmart
06.2001 - 07.2002
Assistant Manager
Jackpot
04.2000 - 06.2001
Phlebotomy
Boston Reed College
Medical Assisting
Glenn County Office of Education
Emergency Medical Technology
Oroville Adult Education
Some College (No Degree) - Medical Assisting
Oroville Adult Education