Karen Jacofsky
Reminderville,United States
Summary
Dedicated professional with experience at Walgreens, excelling in customer service and cash handling. Demonstrated empathy and problem-solving skills while fostering positive student interactions as a Lunch Aide. Proven ability to maintain hygiene standards and enhance workplace cleanliness, ensuring a safe and welcoming environment for all.
Overview
18
18
years of professional experience
Work History
Lunch Aide
Twinsburg City School
Twinsburg, OH
08.2015 - Current
- Assisted in monitoring student behavior and ensuring a safe lunch environment.
- Supported food service staff with meal distribution and inventory management.
- Maintained cleanliness of dining area, promoting hygiene standards among students.
- Engaged with students to foster positive interactions during lunch periods.
Cleaner
Cori Clark
Twinsburg, OH
09.2012 - Current
- Cleaned and sanitized various surfaces to maintain hygiene standards.
- Followed safety protocols to ensure a secure working environment.
- Provided assistance to other staff members with cleaning of difficult areas.
- Assisted in organizing cleaning supplies for efficiency and accessibility.
- Operated cleaning equipment to effectively remove dirt and grime.
- Reported maintenance issues promptly to enhance facility upkeep.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Confirmed all cleaning tools and equipment were stored properly after use.
Cashier
Walgreens
Solon, OH
08.2008 - 04.2026
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained organized cash register and ensured proper cash handling procedures.
- Assisted customers with inquiries, providing exceptional service to enhance shopping experience.
- Collaborated with team members to manage inventory and restock merchandise effectively.
- Trained new staff on operational procedures and customer service standards within the store.
- Mentored junior cashiers on best practices for sales techniques and customer engagement strategies.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Kenston High School
Chagrin Falls, OHSkills
- Empathy and patience
- Child supervision
- Food safety
- Food handling
- Student supervision
- First aid training
- First aid
- Cafeteria monitoring
- Problem-solving
- Cleaning and sanitizing
Timeline
Lunch Aide
Twinsburg City School
08.2015 - Current
Cleaner
Cori Clark
09.2012 - Current
Cashier
Walgreens
08.2008 - 04.2026
High School Diploma -
Kenston High School