Sydnee Estrada
San Diego,CA
Summary
To greet patients as they come to office check in for appointments using transferable customer service skills from previous jobs. In addition, taking and recording vital signs from patients are carried out for the doctor to determine further care for the patient.
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
24
24
years of professional experience
Work History
Lunch Aide
Victory Christian Academy
Chula Vista, CA
04.2025 - Current
- Assisted with the set-up and tear-down of lunchroom facilities before and after meal periods, maintaining an organized workspace for efficient operation.
- Streamlined food service processes to reduce waste and improve efficiency in the lunchroom.
- Monitored inventory levels of food items and supplies, alerting management when restocking was needed to prevent shortages or delays in service delivery.
Oral Surgery Assistant
Maxillofacial Surgery Center San Diego
San Diego, CA
01.2014 - 06.2015
- Assisted surgeons during complex oral surgeries, ensuring sterile environment and availability of necessary instruments.
- Educated patients on post-operative care, enhancing understanding and compliance with treatment plans.
- Prepared surgical rooms by organizing instruments and supplies, streamlining workflow for efficient procedures.
- Maintained accurate patient records and updated treatment plans, ensuring precise documentation of surgical outcomes.
Oral Surgery Assistant
Anacapa Oral Surgery and Implant Center
Oxnard/Camarillo, CA
11.2009 - 09.2011
- Assisted in preparation of surgery rooms by organizing necessary instruments and medications. Supported oral surgeons by providing correct instruments and medications during procedures. Collaborated with front office staff to gather and verify patient information prior to surgery. Monitored patients' vital signs and ensured airway remained clear throughout surgical procedures. Guided patients to recovery room and communicated homecare instructions to family members upon discharge.
Sales Associate
Victoria’s Secret, Pacific View Mall
Ventura, CA
06.2009 - 04.2011
- Greet customers as they walked into the store. Update customers on current sales and promotions. Provide assistance in body measuring for proper fitting. Aide customers with locating desired merchandise that fits their needs, while keeping designated work area esthetically organized and maintained.
Medical Assistant
Internal Medicine Associates of Pensacola
Pensacola, FL
08.2008 - 12.2008
- Assisted in routine patient screenings and provided technical support services. Performed medical clerical duties and completed additional tasks as assigned. Collected, handled, and processed laboratory specimens from patients. Administered medications to patients based on specific provider orders.
Sales Associate
Dillards
Pensacola, FL
11.2007 - 12.2008
- Assisted customers in men's department with product inquiries and selections. Operated cash register efficiently to process transactions. Stocked and arranged merchandise to enhance store presentation.
Medical Assistant (student on externship)
Internal Medicine Associates of Pensacola
Pensacola, FL
06.2008 - 08.2008
- A student shadowing a professional Medical Assistant, performing the routine work accomplished in the office to include taking vital signs from patients, accomplishing paperwork for patients that need additional labs and further evaluation.
Waitress
Fuji Sushi Bar & Grill
Pensacola, FL
07.2004 - 07.2005
- Prepared salad and soup bowls before store opened. Greeted customers as they entered restaurant and seated customers. Took customer drink and food orders, served the customers food and drink order, provided customer bill and bussed tables. Mopped floors, washed towels, and clean up tatami rooms.
Telemarketer
Choice Point Telemarketing
Pensacola, FL
05.2002 - 11.2002
- Made cold calls to potential customers for insurance company offering life, home owners, and automobile policies. Lead information was compiled and made available to sales associates for follow-up.
Education
Medical Assistant Student -
Virginia College
Pensacola, FL09-2008
General Education - undefined
Pensacola Junior College
Pensacola, FL06-2005
Diploma - undefined
Escambia High School
Pensacola, FL05-2004
Skills
- Telephone Skills
- Sales Skills
- Effective communication
- Professionalism
- Other related office skills: operating the fax machine and copy machine
- Empathy and patience
- Customer relations
Timeline
Lunch Aide
Victory Christian Academy
04.2025 - Current
Oral Surgery Assistant
Maxillofacial Surgery Center San Diego
01.2014 - 06.2015
Oral Surgery Assistant
Anacapa Oral Surgery and Implant Center
11.2009 - 09.2011
Sales Associate
Victoria’s Secret, Pacific View Mall
06.2009 - 04.2011
Medical Assistant
Internal Medicine Associates of Pensacola
08.2008 - 12.2008
Medical Assistant (student on externship)
Internal Medicine Associates of Pensacola
06.2008 - 08.2008
Sales Associate
Dillards
11.2007 - 12.2008
Waitress
Fuji Sushi Bar & Grill
07.2004 - 07.2005
Telemarketer
Choice Point Telemarketing
05.2002 - 11.2002
General Education - undefined
Pensacola Junior College
Diploma - undefined
Escambia High School
Medical Assistant Student -
Virginia College