Karen J Maloney
Dorchester,MA
Summary
Excels in roles requiring confidentiality and the management of sensitive information, showcasing exceptional organizational and communication abilities. Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed results-oriented with extensive experience in real estate and administrative roles in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.
Overview
27
27
years of professional experience
Work History
Realtor /Sales Person Independent Agent
Cameron Real Estate Group
01.2016 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Practice Secretary
Randstad USA
04.2008 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files according to HIPPA policy
Executive Assistant to President, CEO
Quincy Medical Center
09.2014 - 03.2015
- Performed duties under little supervision with advanced proficiency
- Coordinated the President's calendar and schedules including: coordinating events and frequent meeting with Directors and Managers
- Provided routine and more complex administrative support such as: typing memos and letters, answering telephones, taking and distributing messages, and managing incoming and outgoing faxes and mail and emails of patient related complaints, concerns and requests
- Coordinate quarterly meetings with the Hospital's Board of Trustees as well all recorded, transcribed and distributed meeting minutes
- Handled confidential and sensitive information with discretion and tact.
Administrative Assistant
Brigham & Women's Hospital
07.2011 - 05.2013
- Provided direct administrative support to the Director of the Genetic Cardiology Center and her staff which included three cardiologist and a Genetics Counselor
- Provided routine and more complex administrative support such as: typing memos and letters, answering telephones, taking and distributing messages, and managing incoming and outgoing emails, faxes and mail of patient related materials including prescription refills for patients as well as staff
- Coordinated the Director's calendar and schedules including: coordinating events within the Center for her staff
- Arranged travel and transportation and prepared expense reports
- Performed duties under moderate supervision with advanced proficiency proofread and edited manuscripts, perform library or literature searches, and help to create and edit presentation materials
- Helped to prepare and send out research materials for grants on a timely basis locally and internationally
- Assisted with special projects as directed
- Followed HIPAA guidelines for the management of patient privacy and confidentiality
- Assisted with publications and related materials(e.g., submission and revision of the manuscripts, communicating with editorial offices, maintaining Director's curriculum vitae, facilitating communication with co-authors on the Director's behalf)
- Assisted in formatting and editing, and filing of PowerPoint presentations
- Downloaded and uploaded shared diagnostic images and performed other duties, as assigned
Staff Assistant III
Massachusetts General Hospital, Cutaneous Biology Research Center
02.2009 - 05.2011
- Serve as administrative support to 9 principal investigators which includes:
- Assisting with grant preparation and at times submission
- Travel and expenses reimbursement
- Other duties as needed
Central Staffing Coordinator, Department of Nursing Administration
Brigham & Women's Hospital
06.2000 - 07.2007
- I provided central staffing support across the entire Nursing Department
- Reviewed staffing shift by shift on a daily basis and received information about special unit needs and unplanned absences
- Assigned scheduled float per-diems and or agency staff to cover deficits under the direction of the Nursing Administrator
- Used pre planned schedules and information from Nurse Managers about unit status plans and arranged for additional help for the week as necessary
- Updated One Staff System program on daily basis with actual scheduling for Float Pool staff and other nursing staff as required
- Researched payroll errors and questions for employees
Clinical Assistant
Clinical Assistant to Surgeon-in-Chief, Department of Surgery
05.1997 - 06.2000
- Coordinated and liaison between the Chairman and surgical residents
- Scheduled surgery and patient appointments as well as preparation of patient charts
- Edited transcriptions and dictation of all correspondences, presentations and memorandums
- Established and maintain the patient database
- Provided back-up support to the Administrative team and other office staff as required
- Performed and assisted with special projects (functions, events) as required
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Education
Independent Study - Cultural and Forensic Anthropology
Queen Elizabeth Hospital
05.2008
University of Massachusetts Boston - Anthropology, Biology
University of Massachusetts Boston
01.2008
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Property Marketing
Timeline
Realtor /Sales Person Independent Agent
Cameron Real Estate Group
01.2016 - Current
Executive Assistant to President, CEO
Quincy Medical Center
09.2014 - 03.2015
Administrative Assistant
Brigham & Women's Hospital
07.2011 - 05.2013
Staff Assistant III
Massachusetts General Hospital, Cutaneous Biology Research Center
02.2009 - 05.2011
Practice Secretary
Randstad USA
04.2008 - Current
Central Staffing Coordinator, Department of Nursing Administration
Brigham & Women's Hospital
06.2000 - 07.2007
Clinical Assistant
Clinical Assistant to Surgeon-in-Chief, Department of Surgery
05.1997 - 06.2000
University of Massachusetts Boston - Anthropology, Biology
University of Massachusetts Boston
Independent Study - Cultural and Forensic Anthropology
Queen Elizabeth Hospital
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