Karen Johnson

Receiving Specialist

Harvey's Supermarket

10.2007 - 11.2025

Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
Ensured proper documentation of all inbound shipments, maintaining accurate records for future reference and auditing purposes.
Improved inventory tracking by establishing system to check-in and check-out items.
Enhanced team performance by providing constructive feedback during regular performance reviews, contributing towards continuous improvement in the receiving department.
Assisted in training new team members, sharing valuable knowledge on best practices for receiving operations.
Managed returns processing efficiently, collaborating with customer service representatives to quickly resolve any issues related to returned merchandise.
Reduced order discrepancies by conducting thorough inspections of incoming shipments.
Built professional relationships with key personnel within supplier organizations.
Collaborated with suppliers to resolve shipping issues, ensuring timely delivery of goods.
Expedited the handling of damaged or defective products, promptly notifying appropriate parties for resolution.
Assisted customers with locating and obtaining items to deliver streamlined and efficient production.
Demonstrated commitment to company values by consistently upholding the highest ethical standards in all receiving-related tasks and decisions.
Contributed to a positive work atmosphere within the warehouse through active participation in team-building activities and open communication with colleagues.
Maintained a clean and safe working environment by adhering to strict safety protocols and guidelines.
Verified orders by comparing names and quantity of items packaged with shipping documents.