Karen Johnson
Pasco
Summary
Detail-oriented professional with proven skills in organization, customer service, time management and communication with staff.
Overview
20
20
years of professional experience
Work History
Secretary to Director
Pasco School District
Pasco, WA
11.2018 - 12.2024
- Provided administrative support to school administration, facilitating smooth operations across departments.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Supported colleagues in various tasks and projects to enhance team collaboration.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
Library Clerk
Pasco School District
Pasco, WA
11.2004 - 11.2018
- Organized library collections to enhance accessibility and user experience.
- Assisted patrons with locating resources and utilizing library systems effectively.
- Developed effective working relationships with colleagues through proactive collaboration on projects supporting overall library goals.
- Responded to emergency situations calmly and effectively by following established protocols for the safety and security of patrons and staff.
- Handled check-in and check-out process of library books and materials at circulation desk.
Education
High School Diploma -
Sunnyside High School
SunnysideSkills
- Customer service
- Verbal and written communication
- Phone etiquette
- Multitasking and time management
- Organization
- Employee communications
- Fast learner
- Supply restocking
Timeline
Secretary to Director
Pasco School District
11.2018 - 12.2024
Library Clerk
Pasco School District
11.2004 - 11.2018
High School Diploma -
Sunnyside High School