Diane Goodlock
Wayne
Summary
With an impressive record of over 28 years, excelling in phone communication and payroll, ensuring seamless office operations. Demonstrates strong data entry and customer service skills, with a keen eye for detail and exceptional organizational abilitie. Dedicated to enhancing client satisfaction through professional communication. Utilizes strong organizational and multitasking skills to ensure smooth office operations.
Overview
29
29
years of professional experience
Work History
Secretary/Receptionist (Director of First Impressions)
Crown Lift Trucks
Plymouth, MI
07.1997 - Current
- Manage phone communications, ensuring efficient information flow and support.
- Process payroll accurately, contributing to smooth financial operations.
- Reconcile credit card statements, maintaining precise financial records.
- Assign GL codes for purchases, streamlining accounting processes.
- Distribute company invoices, ensuring timely billing and payment.
- Efficiently manage front desk operations, enhancing client satisfaction through prompt service and professional communication.
- Order office supplies
- Monitored and maintained office equipment, ensuring all resources are functional, reducing downtime and supporting uninterrupted operations.
- Customer Service experience
Cashier
Bed Bath and Beyond
Westland, MI
11.2012 - 11.2022
- Processed transactions swiftly, enhancing customer satisfaction and reducing wait times.
- Managed cash register with accuracy, maintaining error-free transactions and balanced records.
- Collaborated with team to improve checkout efficiency, contributing to a seamless shopping experience.
- Worked closely with team to streamline daily operations, fostering a positive work environment and improving overall store performance.
- Accurately handled cash and card transactions, reducing errors and balancing registers to ensure financial accuracy and integrity.
Education
Business
Schoolcraft College
Livonia, MISkills
- Data Entry (Expert)
- Customer Service (Expert)
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Keyboarding skills
- Appointment scheduling
- Calendar management
- Multi-line phone systems
- Payroll processing
- Payroll administration
CUSTOM SECTION
- MOVING
- My plans are to move to Mooreville, NC when I have received a job offer.
Timeline
Cashier
Bed Bath and Beyond
11.2012 - 11.2022
Secretary/Receptionist (Director of First Impressions)
Crown Lift Trucks
07.1997 - Current
Business
Schoolcraft College