Karen Labarbera
Largo,FL
Summary
Motivated Customer Service dedicated to delivering best-in-class customer service. Manages customer calls, emails and face-to-face inquiries to research issues and implement successful solutions. Open and upbeat communicator with team-oriented approach.
Overview
23
23
years of professional experience
Work History
Bartender
Colony Title
Huntington, NY
12.1999 - 08.2013
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Cleansed glasses with sanitizing solution after each use.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
On Site Vendor @ ADP (Broadridge)
Randstad
Edgewood, NY
02.1991 - 09.1999
- Managed day-to-day communications with our client company .
- Hired potential Temps to fulfill the warehouse and clerical spots open for our client.
- Obtained background and drug testing for prospective temps.
- Followed up with Department Heads to ensure our staff was producing the jobs that were expected of them.
Staff Manager
Randstad
Manhattan, NY
05.1990 - 04.1991
- Found prospective temporary employees for various companies in Manhattan
- Staffed my client companies
- Obtained background checks and drug testing on our employees.
- Received an Outstanding Award for achieving the best sales increased in our Manhattan branch.
Education
Court Reporting
Long Island Business Institute - Flushing
Commack, NY01-2000
High School Diploma -
Harborfields High School
Greenlawn, NY06-1979
Timeline
Bartender
Colony Title
12.1999 - 08.2013
On Site Vendor @ ADP (Broadridge)
Randstad
02.1991 - 09.1999
Staff Manager
Randstad
05.1990 - 04.1991
Court Reporting
Long Island Business Institute - Flushing
High School Diploma -
Harborfields High School
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