Karen LaFleur
Entrepreneur
New Britain,CT
Summary
Dedicated to excellence and pride in any field of work I do. I have over 19 years of experience with management, implementing curriculum in the classroom setting, I'm experienced in multitasking due to working with multiple students in a group setting. I have great communication skills, team player, and I'm a problem solver. I'm punctual and very reliable. I'm energetic and a very patient individual. Always looking for ways to improve workplace environment. I'm enthusiastic in finding a new career. I'm a friendly and self-motivated person. I take pride in anything I do. I'm a hard worker! Ready to assist when needed!
Overview
24
24
years of professional experience
Work History
Instacart Shopper
Instacart
New Britain, CT
03.2020 - Current
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Noted customer special requests, preferences and favorite products in CRM to enhance service and build brand loyalty.
- Tendered customer orders at point-of-sale using payment information provided and activated any customer rewards accounts for best price availability.
Special Education Resource Paraprofessional
East Hartford Public Schools
East Hartford, CT
08.2003 - Current
- Maintained positive attitude and affirmatively communicated with each student.
- Supported teacher in development of individual learning strategies.
- Offered student support through special accommodations, extra assistance and assessments.
- Conducted small group and individual classroom activities with students based on differentiated learning needs while carrying out IEP goals.
- Monitored student classroom and outdoors activities to promote student safety.
- Documented student behaviors, interventions and outcomes to enable lead teacher to address pertinent issues.
- Oversaw class of students in absence of instructor.
- Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
Rideshare Driver
Uber/Lyft
Hartford County, CT
05.2017 - 09.2019
- Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness and customer service.
- Picked up riders at designated locations and greeted upon vehicle entry.
- Used GPS to determine fastest route to destinations in order to save riders money and maximize availability.
- Cleaned and sanitized rideshare vehicle to avoid germ and infection spread.
Education
High School Diploma -
Bristol Eastern High School
Bristol, CT06.1984
Skills
- Autism and Spectrum Disorders
- Behavioral Plan Management
- Social and Group Settings
- Instructional Techniques
- Remote Assistance
- Dynamic Personality
- Behavior Redirection
- Passenger Comfort
- Dependable and Trustworthy
- Vehicle Safety and Maintenance
- Special Needs Passengers
- Flexible Days, Hours and Locations
- Traffic Laws and Regulations
- Driver Relations
Timeline
Instacart Shopper
Instacart
03.2020 - Current
Rideshare Driver
Uber/Lyft
05.2017 - 09.2019
Special Education Resource Paraprofessional
East Hartford Public Schools
08.2003 - Current
High School Diploma -
Bristol Eastern High School