Karen Lemmons-Hocker
Midland,TX
Summary
Educated professional offering 17 + years of experience streamlining processes, managing talented team members and performing both in a role of management/supervision as well as a tireless team player known for staying poised and calm in fast-paced and everchanging environments.
Overview
29
29
years of professional experience
Work History
Family Group Decision Making Specialist - Manager
Texas Department Of Family Protective Services
Midland, TX
08.2014 - 12.2021
- Supervised multi-disciplined programs with 6-11 employees and assessed performances to determine training needs and define accurate plans for Family Engagement meetings to meet the standards for the Family Group Decision Making (FGDM) program and the Collaborative Family Engagement Program (CFE) in conjunction with Texas CASA.
- Gathered data for monthly reporting to State Office, staff and Stakeholders to to assess program efficiency.
- Developed practices and procedures related to FGDM policies and procedures using monthly reporting and feedback from stakeholders, staff and parents.
Family Group Specialist I
Texas Department Of Family And Protective Services
Midland , Texas
09.2006 - 08.2014
- Responsible for the coordination and/or facilitation of Family Group Decision Making (FGDM) program conferences, including Family Team Meetings (FTM), Family Group Conferences (FGC), Circle of Support (COS), youth driven meetings including Transition Planning Meetings (TPM), and Permanency Conferences (PC), averaging 25 meetings per month.
- Responsible for accurately collecting, reporting and documenting Family Group Decision Making conferences, and maintaining a working relationship with internal and external stakeholders.
Child Protective Specialist II
Texas Department Of Family And Protective Service
Midland, Texas
12.2004 - 09.2006
- Responded to claims of abuse, neglect or safety concerns.
- Maintained case records and legal documentation.
- Developed plans to strengthen family units.
- Visited homes, inspected surroundings and interviewed family members on a monthly basis as a Family Based Services Worker.
- Completed home welfare checks to align with state and program guidelines.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
Intensive Case Management Rehab Team
Permian Basin Community Centers - MHMR
Odessa, Texas
07.2002 - 11.2004
- Provision of case management/rehabilitative services to chronically mentally ill adults in a community setting.
- Responsible for insuring quality of services through planning, accurate documentation of each service provided, coordination, direct service provision and quality review.
- Directly responsible for continuity of care for 15 clients assigned to the Intensive Case Management Rehabilitative Provision Team by following Uniform Assessment and Service plans, which included medication delivery/education, lifeskills training, budgeting and personal care.
- Worked closely with team members to ensure that clients remain in the community setting with Crisis Intervention/Assessment. Performed 24 - Hour on-call duties.
Volunteer Coordinator
CASA Of West Texas
Midland, Texas
01.2002 - 06.2002
- Intensive recruitment of volunteers from Permian Basin counties by media advertising (television, radio and newspaper).
- Planned and executed volunteer training.
- Supervised volunteer advocates.
- Developed a tracking system for current and future volunteers.
- Procured donations from the community for this non-profit organization.
Training Administrator
Mobil Oil Aka Exxon Mobil
Midland, Texas
06.1995 - 06.2000
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness with a $1M budget, training 640+ employees within a year.
- Gathered data about course success and participant experiences to help with future course planning.
Accounts Payable Clerk
Mobil Oil Aka Exxon Mobil
Midland, Texas
06.1996 - 03.2000
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Prepared vendor invoices and processed incoming payments.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
- Maintained payable shared email inbox and digitized invoices for processing.
- Reconciled processed work by verifying entries and comparing system reports to balance numbers.
Education
High School Diploma -
J. E. McAteer High School
San Francisco, CAAssociate of Science -
Midland College
Midland, TXBachelor of Arts - Psychology/Sociology
University of Texas of The Permian Basin
Odessa, TXSkills
- Management Staff Collaboration
- In depth knowledge of CPS program policies and procedures, applicable laws and regulations
- Ability to lead others
- Organization and time management
- Staff Development of work teams
- Detail-Oriented
- Effective verbal and written communication
- Instructor Training
- Ability to work with volunteers, stakeholders, staff and individuals and groups from diverse populations
- Data Entry
- Training Program Development
Timeline
Family Group Decision Making Specialist - Manager
Texas Department Of Family Protective Services
08.2014 - 12.2021
Family Group Specialist I
Texas Department Of Family And Protective Services
09.2006 - 08.2014
Child Protective Specialist II
Texas Department Of Family And Protective Service
12.2004 - 09.2006
Intensive Case Management Rehab Team
Permian Basin Community Centers - MHMR
07.2002 - 11.2004
Volunteer Coordinator
CASA Of West Texas
01.2002 - 06.2002
Accounts Payable Clerk
Mobil Oil Aka Exxon Mobil
06.1996 - 03.2000
Training Administrator
Mobil Oil Aka Exxon Mobil
06.1995 - 06.2000
High School Diploma -
J. E. McAteer High School
Associate of Science -
Midland College
Bachelor of Arts - Psychology/Sociology
University of Texas of The Permian Basin
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