Karen Lewis
Chico,CA
Summary
Detail-oriented professional with experience in fast-paced food and beverage environments. Skilled in time management and teamwork, consistently achieving customer satisfaction and operational efficiency during peak hours.
Overview
10
10
years of professional experience
Work History
Barista
Sunset Lemon Co.
Red Bluff, CA
05.2025 - Current
- Maintained cleanliness and organization of work area, adhering to health and safety standards.
- Assisted in training new staff on beverage preparation and customer service techniques.
- Managed inventory levels, restocking supplies to meet daily operational needs.
- Engaged with customers to provide personalized recommendations and enhance their experience.
- Resolved customer complaints promptly, ensuring positive outcomes and repeat business.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
Server
California Kitchen
Hoopa, CA
08.2016 - Current
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed food and beverage orders efficiently, maintaining accuracy and quality standards.
- Resolved guest complaints swiftly, enhancing overall dining experience and customer loyalty.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Implemented process improvements that streamlined service flow during peak hours, reducing wait times.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Housekeeper
Coho/China Creek Cottages
Willow Creek, CA
06.2023 - 01.2025
- Maintained cleanliness and hygiene standards in guest cabins and common areas.
- Conducted thorough inspections of rooms to ensure quality and presentation.
- Managed laundry operations, including washing, folding, and organizing linens.
- Collaborated with team members to streamline cleaning processes for efficiency.
- Utilized cleaning equipment and supplies effectively while adhering to safety protocols.
Education
High School Diploma -
Hoopa Valley High School
Hoopa, CASkills
- Time management
- Attention to detail
- Team player
- Problem-solving
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Safe food handling
- Beverage preparation
- Excellent memory
- Safe food handling practices
- Inventory management
- Ordering procedures
- Basic math
- Clear communication
- Multitasking and organization
- Workflow management
- Multitasking
- Customer service
Timeline
Barista
Sunset Lemon Co.
05.2025 - Current
Housekeeper
Coho/China Creek Cottages
06.2023 - 01.2025
Server
California Kitchen
08.2016 - Current
High School Diploma -
Hoopa Valley High School