Summary
Overview
Work History
Education
Skills
Timeline
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Karen Lincoln

FLAT ROCK,Michigan

Summary

Accomplished Office/Billing Manager with a proven track record at Giacos Trucking Inc., where I streamlined operations and significantly enhanced efficiency. Expert in accounts receivable and skilled in fostering client relationships, I excel in payment tracking and customer service. My approach has consistently led to improved payment timelines and reduced outstanding balances, demonstrating both hard and soft skills.

Overview

15
15
years of professional experience

Work History

Office/Billing Manager

Giacos Trucking Inc.
10.2019 - Current
  • Streamlined office operations for improved efficiency, delegating tasks to team members and monitoring performance.
  • Managed the accounts receivable process, ensuring prompt payments from clients and minimizing outstanding balances.
  • Established strong relationships with clients, building trust through transparency in billing procedures and prompt resolution of issues.
  • Reviewed billing problems, researched issues, and resolved concerns.
  • Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
  • Worked with customers to develop payment plans and bring accounts current.
  • Checked payroll, vendor payments, commissions and other accounting disbursements for accuracy and compliance.
  • Reviewed contracts for accuracy before finalization, ensuring that all agreed-upon terms were documented correctly per customer negotiations.

Billing Specialist

Rays Transport
04.2010 - 10.2019
  • Monitored outstanding invoices and performed collections duties.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Ensured compliance with industry regulations by staying up-to-date on changes in billing rules and guidelines.
  • Enhanced customer satisfaction with timely and accurate invoice generation.

Education

High School Diploma -

Huron High School
New Boston
06-1989

Skills

  • Bank reconciliation
  • Payment tracking
  • Accounts receivable
  • Accounts payable
  • Invoice processing
  • Payroll management
  • Collections
  • Dispatch
  • Safety
  • Customer service

Timeline

Office/Billing Manager

Giacos Trucking Inc.
10.2019 - Current

Billing Specialist

Rays Transport
04.2010 - 10.2019

High School Diploma -

Huron High School

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Karen Lincoln