Open To Work
Karla Pariser
Firestone,USA
Summary
Energetic and friendly Front Desk Receptionist / Office Assistant with experience 20 + years of hands-on experience verifying transaction information, accounting, and retail, obtaining payment authorizations and scheduling and preparing disbursements. Providing administrative support and customer service to clients and internal staff. Provides excellent customer service and builds relationships. Has experience working for optometrists. Works at a Professional Eye Care. Assistant to the optician ordered frames and eyeglasses, measured patients for frames, lenses, and bifocals; fitted patients with both hard and soft contact lenses tonometry, fundus photos, visual field testing; scheduled appointments, answered phones and assisted optometrist inpatient exams. First-rate expert at customer communication, data entry, and organization. Diligent and meticulous professional commended for quickly and accurately learning new procedures. Analytical and technically skilled with organizational agility and knowledge of business practices, and operations, ensuring high corporate standards, core values, commitment, and goals. Quickly adapt to change and new challenges, possessing in-depth ability to thrive in demanding environments. Utilize the ability to judge and maintain a balance between customer, company, and employee. Looking for a position in one of these areas. I love working with people and have excellent communication skills, and I know I would be a great asset to your company.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Billing Department Manager
Olson Outdoors LLC
Broomfield, USA
05.2023 - Current
- Managed collections, accounts payable, and accounts receivable for all clients.
- Set up new client accounts and maintained accurate data management systems.
- Reduced bad debt write-offs from $80,000 to $1,100 in one year through diligent follow-up and communication.
- Sent invoice reminders and followed up with clients via email and phone to ensure timely payments.
- Provided exceptional customer service and resolved billing issues efficiently.
- Utilized attention to detail to maintain accurate financial records and reports.
- Collaborated with management to improve billing processes and client satisfaction.
- Trained and supported team members in billing procedures and best practices.
Optical Assistant/Receptionist
Eyes on Breck
Breckenridge, USA
06.2022 - Current
- Answered multi-line phones, scheduled appointments, and managed the optometrist's calendar.
- Dispensed and repaired glasses and contacts, and assisted with frame selection and sales.
- Verified insurance coverage, processed billing, and collected patient payments.
- Checked patients in and out, maintained accurate patient records, and prepared charts.
- Communicated with patients and other healthcare providers via fax, letters, and phone.
- Taught patients how to insert, remove, and care for contact lenses.
- Typed, created, edited, and scanned correspondence and documents for office use.
Optician Assistant / Receptionist
Eyes on Breck
Breckenridge, USA
06.2022 - 11.2024
- Answer phones, dispensing glasses & contacts, fixing glasses, billing insurance, checking patients, receiving paperwork, customer service, payment, selling glasses, & sunglasses, assisting the Optometrist & Optician, scheduling appointments, managing the Optometrists calendar, verified insurance coverage, and maintain accurate patient records.
- Pull patient insurance information and authorization, place corrective lens orders, and check patients in and out of appointments.
- Verify insurance, prepare charts, collect payments, and communicate with patients.
- Taught patients how to insert, remove, and care for contact lenses.
- Communication through fax, letters, and other means to other physicians about patients.
- Type, create, edit, and scan correspondence and documents.
- Record patient history, record prescriptions, file patient charts answer multi-phone lines.
- Use work closely with maintaining patient records, customer service, and multi-phone line fax machines in the front and back office.
Retail Sales/Bookkeeper
Fuenfer Jewelers
Wilmette, USA
06.2007 - 08.2019
- Ensured proper presentation, organization, storing, and replenishment of stock and posting on social media.
- Gave customers outstanding support by understanding their needs, recommending the right products and services, and resolving customer issues as they arose.
- Executed daily/weekly/monthly sales goals in retail sales.
- Matching invoices with purchase orders, typing appraisals, entering jewelry descriptions and making bar code tags.
Full Charge Bookkeeper
Eye Spy Optical
Chicago, USA
06.2006 - 08.2019
- Responsible for full-cycle accounting duties.
- Code and enter vendor expense invoices.
- Prepare bank deposits.
- Ensure accuracy in the general ledger.
- Process employee time sheets and payroll in Quickbooks.
- Prepare monthly and quarterly tax returns.
- Entering journal entries from the accountant at year-end.
- Processing W2s and 1099s.
- Processing employee commission when doing payroll biweekly.
Full Charge Bookkeeper
Complete Birkenstock
Wilmette, USA
06.1998 - 08.2019
- Full charge bookkeeper managing accounts receivable (invoicing, payment application, and collection) and accounts payable (posting invoices, check run, and vendor account reconciliations).
- Manage month-end close process, including various AP accruals, prepaid, bank reconciliations, and other balance sheet account reconciliations, and closed and opened the store.
- Manage Inventory process, including weekly inventory count, audit, and reconciliation against various costing reports, prepare monthly and annual financial statements, and variance analysis.
- Responsible for full-cycle accounting duties and coded and entered vendor expense invoices.
- Process employee time sheets and payroll in Quickbooks and prepare monthly and quarterly tax returns.
- Entered journal entries from the accountant at year-end and processed W2s and 1099s.
- Preparing Simple IRA reports and payments to the financial branch.
- Inform customers about current sales, promotions, and return policies and exchanges.
- Explained the use and benefits of Birkenstock shoes and sandals, demonstrated how the shoe fits, and stocked shoes with purchase orders and matched invoices when an order came in.
Education
Associates Degree -
Patricia Stevens Career College
St. Louis, MOHigh School Diploma -
Clinton High School
Clinton, ILAccounting - Associate's degree
Patricia Stevens Career College
St. Louis, MOAccounting - High school diploma or GED
Clinton High School
Clinton, ILAccounting - Associate's degree
Patricia Stevens Career College
St. Louis, MOSkills
- Key typing
- Bookkeeping
- Marketing
- Business management
- Attention to detail
- Patient complaint handling
- Computer literacy
- Medical billing
- Account reconciliation
- Typing
- Billing troubleshooting
- Team management
- POS systems
- Time Management
- Sales
- Accounting systems
- Optical experience
- Collaboration with healthcare professionals
- Month Closing
- Journal Entries
- Health Benefits administration
- Office Management
- Leadership
- Medical Coding
- Anatomy knowledge
- Database Management
- Front Desk Receptionist
- Customer data entry
- Computer skills
- Payroll data entry
- Patient interaction
- Purchase order data entry
- Physiology knowledge
- Safe work practices
- Sales payment report
- Bank reconciliation data entry
- Inventory data entry
- Verify Insurance
- Accounts aging analysis
- Maintaining patient confidentiality
- Accounts Payable
- Order entry
- Task prioritization
- Invoice dispute resolution
- Aged receivables report
- Cash register
- Retail sales
- Medical billing discrepancy resolution
- Balance Sheet
- Patient appointment follow-ups
- Debt collection
- Handling patient inquiries
- Windows
- Accounts receivable
- Appointment Scheduler
- Strategic Planning
- Payroll processing
- Dental insurance
- SAP
- Banking
- Mentoring
- Customer inquiry handling
- Organizational skills
- Cash handling
- Budgeting
- Account Receivable
- Bank Reconciliation
- Greeting customers
- Order processing
- Social Media
- Accounts payable and receivable management
- Office management
- Presentation skills
- QuickBooks
- HIPAA
- Insurance medical billing
- HR department experience
- Achieving HIPAA compliance
- Medical billing insurance follow-up
- Customer service
- Payment reconciliation
- Invoice processing
- Handling account queries
- Research
- Client interaction via phone calls
- Dental office experience
- Medical payment processing
- Healthcare management
- Healthcare administration
- Salesforce
- Inventory control
- Management Analysis skills
- Tax Experience
- Filing
- Medical administrative support
- Grocery store
- Dental receptionist
- Data Entry
- Budget management
- MailChimp
- Financial report interpretation
- Customer relationship management
- Payroll
- QuickBooks Online
- Computer operation
- Experienced Scheduling
- Online
- Profit & loss
- Incentive Structures
- Appointment scheduling
- Balance Sheet Reconciliation
- Office experience
- Billing
- Human resources
- Financial Report Writing
- AP/AR
- Retail Operation Management
- Retail management
- Employee orientation
- Grammar
- Experience
- Retail and Marketing
- Payroll tax
- Financial Statement Preparation
- Attendance data entry
- Phone communication
- Care coordination
- Expense report data entry
- Accounting
- Accounting and finance experience
- General Ledger Accounting
Certification
- QuickBooks Adviser, Present
- QuickBooks Certification, 04/01/19
- CPR Certification
- Driver's License
Languages
English, Fluent
Personal Information
- Longmont, CO
- Firestone, CO
- Erie, PA
- Authorized To Work: US for any employer
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteSalary Range
$45000/yr - $200000/yrTimeline
Billing Department Manager
Olson Outdoors LLC
05.2023 - Current
Optical Assistant/Receptionist
Eyes on Breck
06.2022 - Current
Optician Assistant / Receptionist
Eyes on Breck
06.2022 - 11.2024
Retail Sales/Bookkeeper
Fuenfer Jewelers
06.2007 - 08.2019
Full Charge Bookkeeper
Eye Spy Optical
06.2006 - 08.2019
Full Charge Bookkeeper
Complete Birkenstock
06.1998 - 08.2019
Associates Degree -
Patricia Stevens Career College
High School Diploma -
Clinton High School
Accounting - Associate's degree
Patricia Stevens Career College
Accounting - High school diploma or GED
Clinton High School
Accounting - Associate's degree
Patricia Stevens Career College